Identification Technician I

Buncombe County Government; Asheville (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Buncombe County Government is seeking an Identification Technician I to manage data entry for criminal justice agencies in a 24/7 operation. The role requires effective communication and the ability to work under stress. Candidates must possess a high school diploma and relevant experience. The position offers a competitive salary range and opportunities for professional growth.

Qualifications

• One year of experience in data entry and/or criminal justice.
• Ability to work in a 24/7 environment including holidays.

Responsibilities

• Enter and maintain accurate data for criminal justice agencies.
• Create and maintain electronic data within the Records Management System.
• Provide help and information to customers at the front counter.

Skills

Data Entry

Communication

Judgment

Social Skills

Education

High School or equivalent

Job description

Identification Technician I page is loaded

Identification Technician I

Apply locations Asheville, NC time type Full time posted on Posted 4 Days Ago time left to apply End Date: May 23, 2025 (10 days left to apply) job requisition id R04599 Job Title: Identification Technician I Department:Identification BureauExternal Hiring Range:$17.17-$20.06 Compensation Grade:2001Pay Range:$17.17 - $24.04Posted Internally and Externally Centralized Data Entry is a 24/ 7 operation. Applicant must be able to work nights, midnights, weekends and holidays. Must be able to communicate well with individuals who are in a high stress situation. The position will consist of entering demographic information given to them verbally by Defendants, Law Enforcement, Magistrates, Clerks of Court and the public. The applicant must be reliable and flexible in the area of work attendance.

Purpose of the position:

The purpose of this position is to perform technical work to collect, enter, maintain, and utilize electronic information in support of criminal justice agencies and the general public in a 24/7 operation..

Minimum Education, Training and/or Experience (required at time of hire): High School or equivalent and one (1) year of experience in data entry and/or criminal justice; or an equivalent combination of education and experience.

Essential Functions of the position:

• Enter and maintain accurate data for criminal justice agencies and Emergency Services in a timely and professional manner; provide data to agencies.
• Create and maintain electronic data within the Records Management System (RMS) in relation to biographical, physical location information and county-wide pawn activity, transfers information from local criminal justice agencies, institutions, and state system to RMS.
• Create and maintain in real time all bookings into the Jail Management System (JMS).
• Provide help and information to customers at front counter applying for Pistol Purchase permits, Concealed Carry permits, fingerprints, criminal record checks, etc.
• Capture civilian and law enforcement fingerprints, using both ink and electronic methods.
• Perform other related duties as assigned

Knowledge, Skills, Abilities:

• Knowledge of inputting data into a computerized system.
• Knowledge of comparing and identifying master name information.
• Knowledge of databased information systems.
• Skill to communicate orally and electronically.
• Skill to exercise good judgment in a demanding situation.
• Skill to use social skills involved with dealing with people in a potentially high stress situation/environment.
• Skill in data entry.
• Ability to work in a 24/7 environment including holidays.
• Ability to work effectively with co-workers and others in a close setting.
• Ability to manipulate data within a computerized database.
• Ability to create and maintain electronic data and information within the CJIS system.
• Ability to grow professionally as systems and technology changes.

In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.

Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

Employees in positions that are approved for remote work must reside within a 2-hour drive from the position's assigned Buncombe County facility.

Select a job and click the blue Apply button to complete your application. Please attach a resume and cover letter if possible. Then, submit your application by the Job Posting End Date to be considered.

Our hiring managers begin reviewing applications after the Job Posting End Dateand will contactapplicants soon after. Thank you for your patience as we give each application the time and attention that it deserves.

We are committed to building an inclusive workforce that is representative of our diverse community. If you haveequivalent experience and/or education we encourage you to apply.