IDD Programs Manager: People-Centered Care & Compliance

AWBS; Detroit (MI); On-site; USD 51,000 - 69,000; Full time

Job summary

AWBS in Detroit, MI is seeking an IDD Program Manager to oversee daily operations of Intellectual and Developmental Disabilities programs. The role leads staff, ensures person-centered service delivery, and aligns with regulatory and funder requirements.

Qualified candidates will have a bachelor’s in a related field, at least 5 years’ experience with developmental disorders, and a QIDP credential or plan to obtain it within 60 days of hire. Salary around $60,000 annually with full‑time hours.

Qualifications

• Bachelor’s degree in social work or a related human services field.
• Minimum of 5 years of experience working with individuals with developmental disorders.
• QIDP credential or ability to obtain within 60 days of hire.

Responsibilities

• Manage day-to-day operations of assigned IDD programs to ensure high-quality, person-centered services.
• Supervise, coach, and support program staff while promoting employee engagement and accountability.
• Monitor field-based service delivery and provide operational support to staff serving individuals in community settings.
• Review documentation for accuracy, timeliness, and compliance with agency standards, EMR requirements, and payer expectations.
• Ensure staff maintain audit-ready records and complete required documentation and mandatory training.
• Provide consultation and guidance regarding service planning, behavioral concerns, crisis intervention, and coordination of care.
• Collaborate with families, guardians, providers, community partners, and interdisciplinary teams to ensure effective service delivery.
• Assist with quality assurance activities, audits, incident reviews, corrective action plans, and regulatory compliance initiatives.
• Support hiring, onboarding, staff development, scheduling, performance evaluations, and corrective action in collaboration with the Chief Quality and Compliance Officer.
• Monitor program staffing levels and operational needs and recommend improvements to enhance service delivery.
• Participate in funder, community, and interdisciplinary meetings as assigned.
• Perform other duties as assigned.

Education

Bachelor’s degree in social work or a related human services field

Job description

AWBS in Detroit, MI is seeking an IDD Program Manager to oversee daily operations of Intellectual and Developmental Disabilities programs. The role leads staff, ensures person-centered service delivery, and aligns with regulatory and funder requirements.

Qualified candidates will have a bachelor’s in a related field, at least 5 years’ experience with developmental disorders, and a QIDP credential or plan to obtain it within 60 days of hire. Salary around $60,000 annually with full‑time hours.