IDD Program Services Lead: Lead, Elevate, Impact

Game Kings; Cleveland (MS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Opportunities for advancement

Training & development

Job summary

Bridge Community Development Center in Cleveland, MS is seeking a Program Services Lead to oversee day-to-day leadership and coordination of program services at the local location. The role ensures meaningful, person-centered, structured services and engages the direct-service team throughout the workday.

You will supervise Program Facilitators and Job Coaches, monitor service delivery, and respond to staffing, safety, and participant needs.

Qualifications

• Bachelor's degree in human services, education, rehabilitation, social services, business, or related field; Master's degree preferred.
• Experience leading and coordinating teams in human-services setting preferred.
• Strong organizational and interpersonal communication skills.
• Ability to manage multiple priorities in a fast-paced human-services environment.
• Must meet agency, Mississippi background checks, training and credentialing requirements.

Responsibilities

• Provide daily direction and support to Program Facilitators, Job Coaches, and other assigned direct-service team members.
• Ensure team members understand their daily assignments, participant responsibilities, schedules, and planned activities.
• Monitor program areas throughout the day to ensure staff remain actively engaged with participants and assigned responsibilities.
• Redirect team members when activities, instruction, or participant support are not occurring as expected.
• Help maintain appropriate staff coverage when schedules change, employees are absent, or participant needs require adjustments.
• Serve as the primary operational contact for team members during the service day.
• Communicate significant staffing, participant, safety, or service-delivery concerns to the CEO or appropriate administrative team member.

Skills

Leadership

Team coordination

Training

Communication

Multitasking

Education

Bachelor's degree in human services, education, rehabilitation, social services, business, or related field

Master's degree preferred

Job description

Bridge Community Development Center in Cleveland, MS is seeking a Program Services Lead to oversee day-to-day leadership and coordination of program services at the local location. The role ensures meaningful, person-centered, structured services and engages the direct-service team throughout the workday.

You will supervise Program Facilitators and Job Coaches, monitor service delivery, and respond to staffing, safety, and participant needs.