IDD Program Assistant

ALVIS; Columbus (OH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Life Insurance

Disability

401k Match

Holidays

Vacation & Sick

Supplemental Insurance

Job summary

Alvis Inc. is seeking an IDD Program Assistant to provide operational support by performing routine administrative tasks and assisting with inter-office communications for teams serving individuals with intellectual and developmental disabilities.

Responsibilities include client benefits management, front office duties, records maintenance, and coordination with program managers. A 2-year degree is preferred, 6 months to 1 year experience required, and a valid driver’s license is mandatory.

Qualifications

• Education: Associate's degree preferred in administrative science, management, human services, or related field.
• Experience: 6 months to 1 year of related experience required.
• Must have a valid driver’s license.

Responsibilities

• Provide front office and administrative support, including answering and transferring calls, filing, emailing, and data entry.
• Greet visitors and provide necessary paperwork or assistance.
• Handle incoming client intake communications and direct information appropriately.
• Assist HR and Training with scheduling and notifying staff about trainings.
• Maintain and organize client files and records in electronic and physical forms.
• Support program operations and office processes as needed.

Skills

Driver's license

MS Office

Data entry

Education

Associate's degree in administrative science, management, human services, or related field

Tools

Microsoft Office

Job description

• Base Pay $20.00 - $24.00 / Hour
• Job Category Developmental Disabilities Program Assistant, Program Support Assistant – IDD Services, IDD Support Specialist
• Industry Administrative & Office Support, Disability Services / Developmental Disabilities, Nonprofit / Social Programs
• Employee Type Non Exempt FT
• Required Degree 2 Year Degree

Contact information

• Phone [phone]
• Email [e-mail]

Description

Career Details:

We are seeking a passionate IDD Program Assistant to p rovide operational support for programs by carrying out routine administrative tasks, assisting with theimplementation of inter office communication, and offering administrative assistance to program directors andteam members serving individuals with intellectual and/or developmental disabilities:

Client Benefits Management

• Maintain social security benefits and Medicaid/Medicare benefits for clients, including processing information and reports at the time of admission and discharge.
• Coordinate with Program Managers to ensure timely communication regarding changes or updates to
• Communicate with the agency business office and external entities involved with client benefits to address eligibility, updates, or questions.

Administrative Support

• Provide front office and administrative staff with support, including answering and transferring phone calls, filing, emailing, and data entry.
• Greeting visitors upon arrival and providing them with necessary paperwork or assistance.
• Handle incoming communication regarding client intake, responding to inquiries and directing information as appropriate.
• Support administrative work, such as organizing and entering individual records into database systems.
• Assist Human Resources and the Training Department with scheduling and notifying staff about upcoming training.
• Perform other related duties as assigned to support program operations.

Office Operations

• Maintain and organize client files, both electronic and physical. This includes updating HPC documentation, medical card files, incident reports sent weekly, Cost to Live files, fire drill reports, consumer contacts, and any other relevant records as needed.
• Maintain inventory of office supplies, ensuring items are stocked and available for staff use.
• Manage scheduling and event calendars to coordinate meetings, appointments, and program activities.
• Answer phone system and make appointments or direct calls to the appropriate party.
• Process and maintain records for credit and gas card receipts, ensuring accuracy and timely submission.

Requirements

Education: Associate's degree in administrative science , management, human services, or another related field is preferred

Experience: 6 months to 1 year of related experience is required

MUST HAVE A VALID DRIVER'S LICENSE

Skills and Abilities:

Computer Skills:Proficient in all Microsoft office applications, skill in use of personal computer and related equipment and software.

Summary

COMPETITIVE WAGES AND BENEFITS

• Employer-Paid Life Insurance, Long-term Disability, Employee Assistance Program
• Matching 401k
• Holidays
• Vacation and Sick Leave
• Supplemental Insurances Available

Join our team to make a difference in people’s lives, every day. Together, we can make a difference.

Looking for a career? Join our team!

Alvis Inc. can help you fulfill that career goal. Our programs directly impact 8,000 men and women and indirectly impact tens of thousands more. At Alvis, as our vision states, we believe a person’s potential is more important than their past and strive to give individuals the inspiration, encouragement and the tools they need to turn their lives around 180 degrees.