IDD Case Manager & Service Coordinator

Texas Panhandle Mental Health; Amarillo (TX); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

PSLF eligibility

Low-cost healthcare

Retirement match

PTO & holidays

Job summary

Texas Panhandle Centers is seeking an IDD Service Coordinator to deliver trauma-informed care, skills training, and recovery planning across Amarillo and surrounding areas. The role requires a relevant degree or experience and entails monthly client meetings, documentation, and community resource linkage.

The position offers full-time hours in Amarillo, with a base salary in the $38k–$43k range, plus benefits and growth opportunities in a supportive multidisciplinary team.

Qualifications

• Excellent computer skills including Microsoft Word and Outlook.
• Excellent time management, writing, and verbal skills.
• Independently manage own caseloads.
• Organize documents for assigned caseload and meet deadlines.
• Valid Texas Driver's License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).

Responsibilities

• Maintain ethical and professional communications at all times using trauma-informed care language.
• Travel within the Texas Panhandle to provide services for individuals with IDD.
• Meet with IDD individuals monthly to monitor services and outcomes.
• Participate in team meetings to develop the Person Directed Plan (PDP).
• Link resources in the community to support independent living.
• Complete documentation per deadlines and policies.
• Respond to crisis situations as needed.
• Improve lives for individuals with IDD in homes and community.
• Adhere to the Business Code of Conduct and report concerns.

Skills

Microsoft Word & Outlook

Time management

Verbal & written communication

Caseload management

Driver's license

2FA usage

Independent work

Education

Bachelor's degree (any field)

High school diploma or equivalent

Tools

SmartCare EHR

Job description

Texas Panhandle Centers is seeking an IDD Service Coordinator to deliver trauma-informed care, skills training, and recovery planning across Amarillo and surrounding areas. The role requires a relevant degree or experience and entails monthly client meetings, documentation, and community resource linkage.

The position offers full-time hours in Amarillo, with a base salary in the $38k–$43k range, plus benefits and growth opportunities in a supportive multidisciplinary team.