IDCS Solutions Consultant: Data Center & Rack Expert

SHI International Corp.; Piscataway Township (NJ); On-site; USD 60,000 - 92,000; Full time

Benefits offered by this job

Medical benefits

401K and flexible spending

Job summary

SHI International Corp. is seeking an IDCS Solutions Consultant to collaborate with sales, interpret customer requirements, and manage technical projects for rack integration services. The role provides expert consultation on partner products and reviews upcoming technologies with vendors.

The position requires leadership, strong communication, and organizational skills to deliver a world-class customer experience and mentor team members within SHI's Integration Services Data Center department.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years of experience in the field or equivalent.
• Ability to work flexible hours.
• Advanced OEM certification preferred or willingness to obtain upon employment.

Responsibilities

• Collaborate with SHI sales teams to interpret customer requirements and update design documentation.
• Assist in identifying, scoping, and closing opportunities through customer meetings and presentations.
• Lead and manage technical customer projects to ensure successful delivery of rack integration services and deployments.
• Provide technical consultative and support services as an expert in partner products and solutions.
• Interface with partner vendors to review upcoming technologies.
• Estimate resources, time frames, and quality for successful project implementation.
• Communicate with management at various levels within and outside the organization.
• Ensure SHI’s enterprise solutions meet customer expectations and business needs.
• Deliver a world-class customer experience that aligns with SHI standards.
• Mentor and support team members in the Integration Services Data Center department.

Skills

Communication

Teamwork

Time management

Leadership

Documentation

Mentoring

Project focus

Organization

Education

Bachelor's degree or equivalent

Tools

Virtualization concepts

High availability architectures

Clustering solutions

Job description

SHI International Corp. is seeking an IDCS Solutions Consultant to collaborate with sales, interpret customer requirements, and manage technical projects for rack integration services. The role provides expert consultation on partner products and reviews upcoming technologies with vendors.

The position requires leadership, strong communication, and organizational skills to deliver a world-class customer experience and mentor team members within SHI's Integration Services Data Center department.