We are currently seeking a friendly and organized Host to be the first point of contact for our guests. As a Host, you will play a crucial role in creating a positive and memorable dining experience by greeting guests, managing reservations, and ensuring a smooth transition between the waiting area and dining tables. Join the dynamic team at OTL Restaurant Group, a thriving restaurant group with 10 locations across Idaho, Arizona, and Colorado. We are dedicated to providing exceptional dining experiences with a focus on quality, hospitality, and a welcoming atmosphere.
Position
Host
Who We Are
Our mission is to:
- Create raving fans: go above and beyond in the name of great service
- Bring the highest quality plate to every table
- Maintain a fun, clean, and inviting restaurant
- Be a part in improving our local community
- Operate with pride and integrity in everything we do
- Never stop improving ourselves and those around us
What you'll bring
- A positive, upbeat attitude that cascades to your team and our customers.
- A reliable, can-do attitude and an unmatched work ethic
- Excellent communication skills and attention to detail
What you'll do
- Maintain a GUEST focus while performing duties.
- Greet and seat guests, present menus to guests, inform them of specials, soups and their server’s name.
- Maintain wait list, record accurate guest information and quote wait times accurately when tables are not immediately available.
- Maintain reservation book, record accurate guest information. Run floor plan board.
- Observe tables to keep track of clean, dirty and occupied tables. Communicate guest needs or requests effectively with server staff. Clean, organize and stock menus at host area.
- Answer phone calls, answer questions concerning the menu and restaurant. Thank all guests as they leave the restaurant and invite them to return.
- Assist in clearing tables as needed.
- Prepare beverages and expedite food orders as needed.
Qualifications
- Be 16 years of age.
- Possess a positive attitude and work well with other team members.
- Be able to communicate and understand the predominant language(s) of our guests. Must be able to work unsupervised.
- Must be available to work between the hours of 10:00 am to 11:00pm. Must be able to stand and work for up to 4 hours at a time.
- Must be able to perform repetitive motion work without the assistance of restraints, braces or other incumbrances that limit range of motion or physical activity.
- Must be able to lift, move and shelve products and materials weighing up to 50 lbs. Must be able to work in temperatures exceeding 85* for extended periods of time. Be willing to follow direction and ask questions for clarification if needed.
- Be able to work in a fast-paced restaurant environment.
Why Us?
- Company-paid Life and AD&D insurance
- Benefits available after meeting eligibility requirements: Medical, dental, and vision
- Short-term disability insurance
- Supplemental life insurance
- Employee Assistance Program
- Up to 48 hours of paid sick and safe leave (“PSSL”) - Colorado locations only
- Paid family and medical leave Insurance (“FAMLI”) and public health emergency leave (“PHEL”) - Colorado locations only
- Flexible work schedules
- Meal discounts
- An opportunity to grow your career path within our family of brands.
The base hourly pay range represents the low and high end of the pay range for this position.