ID Residential Services Director

City of Virginia Beach; Virginia Beach (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Paid leave

Parental leave

Job summary

The City of Virginia Beach Department of Human Services seeks a Residential Services Administrator to provide leadership, oversight, and operational management for residential services supporting individuals with intellectual and developmental disabilities.

The role oversees Intermediate Care Facilities, waiver-funded group homes, and supported living programs, ensuring person-centered care, regulatory compliance, and high-quality services across multiple sites; travel to facilities is required.

Qualifications

• Bachelor's degree in a Human Services field and seven years of experience.
• Experience with Developmental Disabilities residential services.
• Experience supervising and managing staff.
• Experience with program management and budgets.

Responsibilities

• Provide strategic and day-to-day operational leadership for ID residential programs, including ICFs and waiver-funded homes.
• Develop and implement policies and procedures regarding the operation of all residential services.
• Ensure compliance with federal and state regulations, licensing standards, Medicaid guidelines, and agency policies.
• Oversee development and monitoring of person-centered plans and active treatment strategies for ICF ID and HCBS waivers.
• Supervise program managers and other key personnel, providing coaching and evaluations.
• Manage the program budget, staffing patterns, and resource allocation for cost-effective delivery.
• Foster a culture of dignity, inclusion, and respect for individuals served.
• Coordinate with families, guardians, oversight agencies, and stakeholders.
• Liaise with clinical, medical, and behavioral health staff for integrated care.
• Respond to emergencies and participate in on-call rotation.

Skills

Leadership

Supervising

Program management

Budget management

Regulatory compliance

Education

Bachelor's degree in Human Services or related field

Job description

The City of Virginia Beach Department of Human Services seeks a Residential Services Administrator to provide leadership, oversight, and operational management for residential services supporting individuals with intellectual and developmental disabilities.

The role oversees Intermediate Care Facilities, waiver-funded group homes, and supported living programs, ensuring person-centered care, regulatory compliance, and high-quality services across multiple sites; travel to facilities is required.