ID/DD Support Coordinator II (Case Manager II)

City of Norfolk, VA; Norfolk (VA); Vor Ort; USD 49.000 - 56.000; Vollzeit

Benefits dieser Stelle

Paid holidays

Vacation and sick leave

Pension plan

Life insurance

Medical and dental

457 deferred compensation

Long-term disability

Optional life insurance for self, Spou

Optional life insurance for self, spou

Zusammenfassung

The City of Norfolk, VA is seeking an ID/DD Support Coordinator II (Case Manager II) to assist individuals with Intellectual and Developmental Disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing his or her desired lifestyle.

This role is a full-time position within the Norfolk Community Services Board, offering competitive pay, a strong retirement package, and a commitment

Qualifikationen

• Bachelor's degree in a human services field, or equivalent combination of training and experience.
• Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.

Aufgaben

• Completes initial and annual assessment of individuals for planning services and supports.
• Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family.
• Provides linkage, coordination, and monitoring for services including Medicaid Waiver Services and other community providers.
• Maintains chart documentation compliant with agency guidelines and state regulations; substantiates billing for services.
• Complies with State Case Management Licensure regulations, HIPAA, and Human Rights regulations.
• Conducts face-to-face visits at least every 90 days and completes monthly activity related to the individual service plan.
• Monitors progress and service delivery; adjusts frequency as clinically indicated.
• Identifies resources to meet identified needs and assist individuals in procuring entitlements.
• Performs other related duties as assigned.

Ausbildung

Bachelor's degree in a human services field

One year experience in Intellectual Disabilities field

Jobbeschreibung

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

The NCSB is seeking an ID/DD Support Coordinator II (Case Manager II) to assist individuals with Intellectual and Developmental Disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing his or her desired lifestyle.

Department Hiring Salary Range: $49,152- $56,403

Essential Functions

• Completes initial and annual assessment of individuals for planning services and supports.
• Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family.
• Provides linkage, coordination, and monitoring for services to include Medicaid Waiver Services provided by private providers, other community agencies, natural support systems and other units in the NCSB.
• Maintains chart documentation that is compliant with agency guidelines and state regulations. Ensures that documentation substantiates billing for services.
• Complies with all State Case Management Licensure regulations, HIPAA, and Human Rights regulations.
• Conducts face-to-face visits at a minimum of every 90 days and completes monthly activity related to the individual service plan.
• Monitors progress, service delivery, and individual satisfaction by providing monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever clinically indicated.
• Identifies and accesses resources to meet identified needs and assist individuals in procuring and maintaining resources and entitlements.
• Performs other related duties as assigned.

Education/Experience

Bachelor's degree in a human services field, or equivalent combination of training and experience.

Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.

Preferred Experience

One (1) year experience in the Intellectual Disabilities field, preferably in the case management area.

Additional Information & Requirements

• Valid Driver's License may be preferred depending on assignment.
• Certification in basic first aid and CPR, depending on area of assignment preferred.
• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02 Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

• Yes
• No

03 Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

04 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A".

05 Please select the highest level of education you have completed.

• High School Diploma/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

06 Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.)

• Yes
• No

07 How many years of experience do you have in the field of developmental disabilities?

• No experience
• Less than one year of experience
• 1-2 years of experience
• 3-4 years of experience
• 5 or more years of experience

08 Briefly explain your experience working with individuals with developmental disabilities.

09 Do you have a valid driver's license?

• Yes
• No

10 Please provide the name, email address, and phone number of your current or most recent supervisor

11 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

12 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

• I have been convicted of a felony
• I have been convicted of a misdemeanor
• I have been convicted of a felony and a misdemeanor
• I have not been convicted of a felony or a misdemeanor

13 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

14 Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)

• Yes
• No

15 Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran
• Required Question