ID Card & CAC Specialist — Part-Time, On-Call

Magellan Health; Millington (TN); On-site; USD 25,000 - 30,000; Part time

Job summary

Magellan Health, Inc. is seeking a Part Time/On Call ID Card Specialist in Millington, TN. The role involves delivering ID card services to DoD beneficiaries and supporting RAPIDS/DEERS operations at Navy installations. Requires a High School diploma and customer service background.

Responsibilities include verifying eligibility, performing DEERS updates, PIN resets, and handling inquiries. U.S. citizenship and a favorable NACLC clearance are required, with SCA wage determination applicable.

Qualifications

• High School diploma or equivalent.
• 1+ years in a Customer Service environment.
• HR background in Military Pay/Personnel/Travel or related fields acceptable.

Responsibilities

• Provide ID Card services and DIA/DEERS updates.
• Verify identity and eligibility of DoD beneficiaries.
• Issue DoD Identification Cards and manage PIN resets.
• Operate RAPIDS workstations and assist customers with DEERS inquiries.

Skills

Customer Service

Communication

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Magellan Health, Inc. is seeking a Part Time/On Call ID Card Specialist in Millington, TN. The role involves delivering ID card services to DoD beneficiaries and supporting RAPIDS/DEERS operations at Navy installations. Requires a High School diploma and customer service background.

Responsibilities include verifying eligibility, performing DEERS updates, PIN resets, and handling inquiries. U.S. citizenship and a favorable NACLC clearance are required, with SCA wage determination applicable.