ID Card & Access Control Center Supervisor

State of Maryland; Maryland; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Tuition reimbursement

Free mass transit in Baltimore & Annap

Generous paid leave

Paid holidays

Health coverage with low out-of-pocket

Pension plan

Job summary

The State of Maryland’s Department of General Services (DGS) seeks a Supervisory Administrative Specialist to oversee the Security Card Processing Centers for the Maryland Capital Police. You will supervise staff, manage operations, and ensure accurate ID card program processing and access control across sites.

Applicants should have a high school diploma, at least one year of admin experience, plus supervisory experience preferred.

Qualifications

• High school diploma or equivalent required.
• One year of administrative staff or professional work experience.

Responsibilities

• Supervise Administrative Specialist II employees (scheduling, training, PEPs).
• Manage day-to-day operations of Security Card Processing Centers.
• Oversee parking allocations and issuance of placards.
• Maintain access control systems and CO Records.
• Manage SCPC email inbox and respond to inquiries.
• Document payments and maintain financial records.
• Develop procedures, spreadsheets, and databases to ensure compliance.
• Guide customer service and tech enhancements to improve operations.

Skills

Supervisory experience

Customer service

Communication

MS Office

Education

High school diploma or equivalent

Tools

Genetec

Vanderbilt access systems

Digital ID printing systems

Job description

The State of Maryland’s Department of General Services (DGS) seeks a Supervisory Administrative Specialist to oversee the Security Card Processing Centers for the Maryland Capital Police. You will supervise staff, manage operations, and ensure accurate ID card program processing and access control across sites.

Applicants should have a high school diploma, at least one year of admin experience, plus supervisory experience preferred.