ICU Information Associate — Records, Reception & Support

Trinity Health; City of Albany (NY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Tuition assistance

Orientation program

Career development program

Job summary

St. Peter's Hospital is seeking an Information Associate for the Intensive Care Unit on full-time day shift.

You will manage patient medical records, handle reception tasks, and provide clerical support to ensure high-quality patient care and efficient unit operations. Responsibilities include maintaining accurate charts, preparing records for discharge, assisting with communications, and coordinating supplies.

Qualifications

• High School Diploma required, AAS preferred.
• Minimum of two years' work experience in a health-related area.
• Exceptional interpersonal skills.
• Good organizational and time management skills.
• Knowledge of medical terminology.
• Knowledge of various health insurances.

Responsibilities

• Maintain patients' medical records: identify forms, organize and update records across units.
• Prepare medical records at discharge.
• Collate discharged records for Medical Records and Care Center.
• Assemble medical records of discharged patients in standard format.
• Attach reports to the proper record and file daily assignments by shift.
• Perform receptionist duties: answer and route calls, assist patients and families, relay information.
• Maintain supplies and keep unit bulletin boards current and orderly.
• Order unit supplies through PeopleSoft.
• Support unit functions and maintenance issues, and check Voalte Phones daily.

Skills

Interpersonal skills

Organizational skills

Time management

Medical terminology

Knowledge of health insurances

Education

High School Diploma

AAS degree preferred

Job description

St. Peter's Hospital is seeking an Information Associate for the Intensive Care Unit on full-time day shift.

You will manage patient medical records, handle reception tasks, and provide clerical support to ensure high-quality patient care and efficient unit operations. Responsibilities include maintaining accurate charts, preparing records for discharge, assisting with communications, and coordinating supplies.