ICT Technical Account Manager

Vodafone; Ohio; Hybrid; USD 67,000 - 101,000; Full time

Benefits offered by this job

Hybrid work model

Private Health & Medical Insurance

Learning resources and trainings

Vodafone Parental Leave

Job summary

Vodafone is seeking a skilled Presales Analyst to deliver ICT solutions to Private Corporate customers, covering Cloud, Integration and Infrastructure services as well as SaaS products. You will evolve with new technologies and align with key accounts to support digital transformation journeys.

You will engage in technical and commercial discussions, prepare solution propositions and RFP responses, and collaborate with internal teams and partners to ensure flawless delivery.

Qualifications

• Experience in presales or technical sales in telecom/IT.
• Ability to map customer IT needs to cloud/ICT solutions.
• Strong written and spoken English communication.

Responsibilities

• Conduct presales analysis and present ICT solutions to corporate customers.
• Lead technical and commercial discussions with customers and internal teams.
• Coordinate with partners to deliver technical solutions and proposals.
• Aim to meet sales targets through collaboration with account managers.

Skills

Solution proposals

RFP responses

Customer engagement

Interpersonal skills

Fluent in English

Tools

Azure

Microsoft 365

MS Defender

Integration services

Job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The jobholder will perform Presales Analysis and present Solutions for Vodafone’s ICT services to Private Corporate customers (Cloud, Integration & Infrastructure solutions as well as Software as a Service products). The job holder will have the opportunity to develop expertise in new technologies/services (e.g.. IaaS, SaaS, PaaS, Integration services etc) and work closely with a wide network of key accounts.

• Perform daily visits (physical or digital) to investigate & analyse Corporate Customer needs so as to propose the technical solution that meets customer requirements.
• Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses.
• Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions
• Achieve Sales Targets by co-operating with Corporate Account Managers
• Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle.

Who you are

• Previous working experience in a similar position in a Telecommunications or IT company
• Ability to understand the customer’s IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace & Security, EndPoint Security (MS Defender) as well as Integration services for the above
• Experience in technical, both in Greek and English
• Ability and interest to learn about the latest business services and products.
• Very good interpersonal skills and ability of fluent communication with customers and partners.
• Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines

Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Award-winning work environment -certified #1 Top Employer in Greece
• Competitive pay, bonus & remuneration package
• Private Health & Medical Insurance
• Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
• Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
• Unlimited access to learning resources and trainings
• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
• Remote work equipment to help you create a comfortable, ergonomic workspace at home>
• Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
• Extra days off: Vodafone Day, Family Day, Volunteering Day
• Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
• Special employee offers and discounts

In accordance with applicable pay transparency legislation as of 1/11/2026, candidates will be informed, within a reasonable period before their first interview, of the initial remuneration for the position for which they have applied, as determined on the basis of objective and gender-neutral criteria.

#LI-Hybrid #Vodafonespirit #Togetherwecan

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.