ICT Disaster Response Specialist

Samaritan's Purse; North Wilkesboro (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

On-site Medical Clinic (staff and dep)

Health and vision insurance

FSA

Disability insurance

Paid Family Medical Leave

401(k) retirement plan

Paid holidays

Vacation days

Sick days

Job summary

Samaritan's Purse in North Wilkesboro, NC seeks an ICT Disaster Response Specialist to design and deploy technology for field operations. The role requires a four-year degree with 3–5 years of related experience, strong networking knowledge, and experience with Cisco Meraki, Ubiquiti UniFi, and satellite communications.

It is an on-site position with significant overseas travel. You will maintain ICT equipment readiness, provide staff training, and work with disaster response teams to deliver

Qualifications

• Four-year college degree or university program certificate in a related field, plus 3–5 years of related experience and/or training, or an equivalent combination of education and experience.
• Comprehensive knowledge of networking principles and infrastructure technologies including DHCP, routing, switching, VLANs, and enterprise networking platforms.
• Comprehensive knowledge of communication systems including satellite technologies and radio systems; Motorola radios preferred.
• Thorough knowledge of AC/DC electrical systems for field deployment and maintenance.
• 12 credit hours of Biblical Studies; opportunity to complete on hire if not already completed.

Responsibilities

• Maintain personal relationship with Jesus Christ and be an effective witness for Him.
• Design innovative technology strategies while expanding experience with the latest IT communications.
• Research, develop, test equipment; train staff on disaster response technologies.
• Identify and maintain pre-positioned ICT equipment inventory for rapid deployment.
• Serve as primary ICT Disaster Response Specialist on deployment and liaise with disaster response teams.
• Research NGO responses to disasters using technology and recommend ICT solutions.
• Assist other ICT staff with field office visits, on-call support, and project work.
• Carry out all other duties as assigned.

Skills

Networking principles

DHCP

Routing

Switching

Cisco Meraki

Ubiquiti UniFi

VSAT

Satellite phones

Motorola radios

Electrical systems

Education

Bachelor’s degree or equivalent in a related field

Biblical Studies coursework (12 credit hours)

Tools

Cisco Meraki

Ubiquiti UniFi

Job description

Location: North Wilkesboro, NC, United States

Job Title: ICT Disaster Response Specialist

Department: Information Technology

Responsibilities

• Maintain personal relationship with Jesus Christ and be an effective witness for Him.
• Design innovative technology strategies while gaining additional experience with the latest technology communications options and configurations.
• Perform research, development, and testing of equipment. Train staff on the latest innovative disaster response technologies that would benefit staff or volunteers in a disaster response setting.
• Identify and maintain a pre-positioned inventory of all disaster response-ready ICT equipment, appropriately staged and kitted in accordance with requirements and needs. Coordinate with necessary departments to ensure all disaster response ICT equipment and supplies are ready for immediate deployment.
• Serve as the primary ICT Disaster Response Specialist while on deployment. Serve as technical liaison for disaster response teams.
• Research and evaluate how other non-governmental organizations (NGOs) respond to disasters using technology, and recommend solutions to the ICT leadership team.
• Assist other ICT staff with field office visits and project work, including on-call support as assigned.
• All other duties as assigned.

Qualifications & Experience

• Four-year college degree or university program certificate in a related field, plus three (3) to five (5) years of related experience and/or training, or an equivalent combination of education and experience.
• Comprehensive knowledge of networking principles and infrastructure technologies, including the design, implementation, and support of DHCP, routing, switching, VLANs, and enterprise networking platforms such as Cisco Meraki and Ubiquiti UniFi.
• Comprehensive knowledge of communication systems, including satellite-based technologies (VSAT and satellite phones) and radio communication systems, with experience supporting Motorola radio solutions preferred.
• Thorough knowledge of AC/DC electrical systems and infrastructure requirements necessary to support the deployment, operation, and maintenance of technology solutions in field environments.
• 12 credit hours of college-level Biblical Studies (required); if not already completed, an opportunity to meet and complete the requirement is available upon hire.

Job Information

Job Location: N. Wilkesboro, NC (On-Site)

Type: Full-Time

Language Requirement: Fluency in English (required)

Travel Expectations: 50 - 80 days/annually; required travel documents and vaccinations for entry into foreign countries will be necessary.

Benefits

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurancePaid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days