Field Infrastructure & Deployment Technician

ITSS; Goldsboro (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Competitive salary based on experience

Job summary

A tech services company in North Carolina is looking for a Field Infrastructure Technician to support equipment installations across Eastern North Carolina. This role requires hands-on work and frequent travel to client sites. You will install network equipment, manage cabling projects, and troubleshoot hardware issues. Ideal candidates will possess a valid driver's license, strong communication skills, and be ready for a physically active role. Competitive salary with health benefits included.

Qualifications

• Valid North Carolina driver’s license and reliable transportation.
• Comfortable working at heights and lifting up to 50 lbs.
• Strong communication skills.
• ISP/telecom or field service experience.
• Comfort working with tools and ladders.

Responsibilities

• Travel to client sites for equipment installations.
• Install and mount network switches and related hardware.
• Pull and terminate network cable.
• Assist with rack organization and structured cabling projects.
• Deploy workstations (physical setup, power, network connection, verification).
• Replace UPS batteries and test power systems.
• Perform basic hardware troubleshooting onsite.
• Clearly communicate with clients while onsite.
• Escalate complex issues to senior technicians when needed.

Skills

Experience with low-voltage cabling

Familiarity with network equipment installation

Basic Windows workstation setup and troubleshooting

ISP/telecom experience

Comfort working with tools and ladders

Job description

We are seeking a reliable, hands-on Field Infrastructure Technician to support onsite installations and service for small-to-mid-sized businesses across Eastern North Carolina and occasional out-of-state projects.

This role is travel-focused and physically hands-on. If you prefer primarily desk-based or remote IT work, this position will not be a good fit.

Primary Responsibilities

• Travel to client sites for equipment installations and service
• Install and mount network switches, wireless access points, and related hardware
• Pull and terminate network cable; test and verify cable runs
• Assist with rack organization and structured cabling projects
• Deploy workstations (physical setup, power, network connection, verification)
• Replace UPS batteries and test power systems
• Perform basic hardware troubleshooting onsite
• Clearly communicate with clients while onsite
• Escalate complex issues to senior technicians when needed

🔹 What This Role Is NOT

• A remote helpdesk role
• A cybersecurity analyst role
• A senior systems administrator position
• Primarily desk-based IT support

This is a field-driven, travel-based role focused on infrastructure deployment and configuration.

🔹 Technical Experience That Helps

• Experience with low-voltage cabling or structured wiring
• Familiarity with network equipment installation
• Basic Windows workstation setup and troubleshooting
• ISP/telecom (VoIP NOT Analog) or field service experience
• Comfort working with tools and ladders

You do NOT need to be a systems engineer to succeed here.

🔹 Qualifications

• Valid North Carolina driver’s license and reliable transportation (out of state candidates must acquire in state license before beginning work)
• Comfortable working at heights and lifting up to 50 lbs
• Strong communication skills
• Dependable, punctual, and able to work independently once trained
• Willingness to travel as required

🔹 Required With Application

Please include a brief response (3–5 sentences):

Describe a hands-on technical project or installation you’ve completed and how you verified it was done correctly.

Applications without this response will not be reviewed.

Salary commensurate with experience

Health, dental, and vision benefits