ICS Program Supervisor/QP

PORT Health; Winterville (NC); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Generous paid time off and holidays

Medical, dental, and vision coverage +

Life and disability insurance

403(b) retirement plan

Employee Assistance Program and legal 

Professional development and training

Job summary

Easterseals PORT Health in Winterville, NC is seeking a Program Supervisor (Qualified Professional) to oversee person-centered services for individuals with intellectual and developmental disabilities, ensuring safety, autonomy, and meaningful engagement.

You will supervise direct care staff, ensure compliance with state, federal, and agency standards, and support the development and implementation of individualized service plans.

Qualifications

• Bachelor’s Degree from a college or university
• Must have qualifications to be credentialed as a Qualified Professional
• Have a valid North Carolina driver’s license, good driving record and insurability is required.
• Must have reliable transportation that will allow movement throughout the program delivery area.
• Interpersonal skills, attention to detail, and dependability are a must!

Responsibilities

• Oversee person-centered services for individuals with intellectual and developmental disabilities.
• Supervise direct care staff and provide guidance and annual performance reviews.
• Ensure development and implementation of individualized service plans.
• Monitor documentation to meet local, state, federal and Agency requirements.
• Protect the rights, health, safety and welfare of individuals supported.

Skills

Interpersonal skills

Attention to detail

Dependability

Education

Bachelor’s Degree

Tools

North Carolina driver’s license

Job description

Position Snapshot

Location: Winterville, NC and surrounding areas

Schedule: Full-time | Monday-Friday, 8:30am-5pm | Travel within 1.5 hours of the area required

Pay: Salary starting at $50,000

Work Setting: Hybrid role reporting to our Winterville, NC office and community based travel

Position Type: Full-time

Make an Impact With Us

Do you want work that makes a meaningful difference in your community? Easterseals PORT Health is seeking a Program Supervisor (Qualified Professional) to join our Individual and Community Services team in Winterville, NC.

As the Program Supervisor you would oversee person-centered services for individuals with intellectual and developmental disabilities, ensuring high-quality supports that promote safety, autonomy, and meaningful engagement. This role provides direct supervision to direct care staff, ensures compliance with state, federal, and agency standards, and supports the development and implementation of individualized service plans. You will also foster a positive team culture grounded in Easterseals PORT Health values of Accountability, Commitment, and Caring.

What You’ll Do

• Employs and works to retain qualified staff for services within their assigned area.
• Monitors personnel, training and health requirements and maintain current files.
• Leads direct care staff to support their growth, including annual performance reviews.
• Ensures the appropriate development of person-centered plans and the implementation of these plans.
• Monitors all required documentation to ensure local, state, federal and Agency requirements are met.
• Ensures quality services that support individuals to achieve personal outcomes and protects the rights and ensures health, safety, and welfare of the individuals we support.

What You Bring

We’re looking for someone who brings the experience, skills, and commitment needed to succeed in this role.

• Bachelor’s Degree from a college or university accredited by an entity approved by USDOE or CHEA
• Must have qualifications to be credentialed as a Qualified Professional
• Have a valid North Carolina driver’s license, good driving record and insurability is required.
• Must have reliable transportation that will allow movement throughout the program delivery area.
• Interpersonal skills, attention to detail, and dependability are a must!

Why Join Easterseals PORT Health?

Easterseals PORT Health is a trusted and compassionate organization providing disability, mental health, and substance use services across North Carolina and Virginia. Purpose, dedication, and empathy guide the way we support our neighbors and one another.

For Eligible Positions, Our Total Rewards Package May Include

• Generous paid time off and holidays
• Medical, dental, and vision coverage + FSA
• Life and disability insurance
• 403(b) retirement plan
• Employee Assistance Program and legal services
• Professional development and training opportunities, including AHEC where applicable
• Public Service Loan Forgiveness (PSLF) eligibility where applicable

About Easterseals PORT Health

Easterseals PORT Health helps people with disabilities, mental health and/or substance use challenges, their families, and our employees embrace their potential, access opportunities, build resilience and thrive. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 children, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing.

Learn More About The Program

Individual + Community Services