ICONA Avalon - Pool Attendant (Full-Time)

Icona Resorts 1; Avalon (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Icona Resorts 1 is seeking a Beach and Pool Attendant to enhance guest satisfaction by providing excellent service and maintaining a safe environment at the beach and pool areas.

This full-time position requires dedication to guest relations and physical resilience, as duties include monitoring inventory, maintaining cleanliness, and engaging with guests in a busy resort atmosphere.

Responsibilities

• Greet all guests upon arrival and offer assistance.
• Maintain cleanliness of pool deck and facilities.
• Monitor inventory of beach supplies daily.

Skills

Communication Proficiency

Guest Focus

Teamwork

Education

High school diploma, or equivalent

Job description

Job Details

Job Location: ICONA Golden Inn LLC - Avalon, NJ 08202

Job Title: Beach and Pool Attendant

Classification: Non-Exempt

Reports to: Facilities Manager

Job Description

Summary/Objective

Beach and Pool Attendants are responsible for greeting our guests to the beach and pool areas while ensuring a safe, quality resort experience that improves guest satisfaction.

Essential Functions

• Greet all guests upon arrival, distribute towels, offer assistance, and deliver consistent guest service, exceeding guest expectations.
• Issue beach chairs and umbrellas to guests.
• Maintain cleanliness of pool deck and facilities including straightening and stocking chairs, collecting soiled towels and trash, moving chairs, and umbrellas.
• Ensure that the beach storage unit is properly maintained.
• Monitor inventory of beach supplies daily.
• Report equipment and supply deficiencies.
• Fold fresh towels.
• Secure chairs.
• Secure umbrellas.
• Promote positive guest relations for all guests by providing prompt, courteous and efficient service.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Perform other duties as directed.
• Weekly attendance to Aloha Culture Meeting.

Competencies

• Communication Proficiency.
• Guest Focus.
• Teamwork.

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This position operates outdoors in all inclement weather with heat and humidity at a hotel setting. This role requires good physical resilience and ability to work at a high pace while standing throughout the day.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. This position requires employee to work outside in all inclement/extreme conditions. The position may require lifting of products weighing up to 50 pounds.

• Stand - Over 2/3 of the time
• Walk - Over 2/3 of the time
• Sit - Under 1/3 of the time
• Use hands to fingers, handle or feel - Over 2/3 of the time
• Reach with arms and hands - Over 2/3 of the time
• Climb or balance - Up to 2/3 of the time
• Stoop, kneel, crouch or crawl - Up to 2/3 of the time
• Talk or hear - Over 2/3 of the time
• Lift minimum of 5lbs - 50lbs - Over 2/3 of the time
• Adherence to all policy and procedures delineated in the ICONA Handbook

Position Type/Expected Hours of Work

This is a full-time position. This role requires forty, plus hours to include, weekends and holidays.

Travel

No travel is expected for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

• High school diploma, or equivalent.