Icertis CLM Analyst | Hybrid | Impact & Security

Texas Health Resources; Arlington (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid Position

Mentorship and leadership resources

Comprehensive training

Job summary

Texas Health Resources is seeking a CLM Application Analyst to manage configuration, user access, and security across the Icertis CLM platform. This hybrid role in Arlington involves coordinating releases and ensuring end-user satisfaction.

You will lead data and workflow updates, work with stakeholders, and ensure documentation and testing align with business requirements. Strong ITIL knowledge and 4+ years of CLM experience are preferred.

Qualifications

• 4 years of contract lifecycle management application administration experience.
• Icertis CLM functional experience preferred.
• Strong customer service and problem-solving skills.
• Knowledge of user and security management principles.
• Familiarity with ITIL or ITSM frameworks.

Responsibilities

• Lead updates to configuration, document requirements, and support testing for CLM. Promote configuration to upper environments.
• Coordinate Icertis release updates and testing for new features.
• Create, provision, de-provision, and manage user accounts and groups with proper privileges.
• Configure security groups and privileges based on contract types and user roles.
• Manage organizational structure and master data in CLM to align with business needs.
• Provide timely user support and act as liaison with vendor support teams.

Skills

Customer service

Independent work

Team collaboration

Problem solving

Education

Bachelor's degree in Computer Science or IT

Tools

Icertis CLM

ITIL/ITSM knowledge

Job description

Texas Health Resources is seeking a CLM Application Analyst to manage configuration, user access, and security across the Icertis CLM platform. This hybrid role in Arlington involves coordinating releases and ensuring end-user satisfaction.

You will lead data and workflow updates, work with stakeholders, and ensure documentation and testing align with business requirements. Strong ITIL knowledge and 4+ years of CLM experience are preferred.