Ice Skate Attendant

ARLINGTON HEIGHTS PARK DISTRICT; Arlington Heights (IL); Sur place; USD 21 000 - 23 000; Temps partiel

Avantages offerts par ce poste

PTAC Membership to ARC

Discounts on some programming

KinderCare Discount

Résumé du poste

ARLINGTON HEIGHTS PARK DISTRICT is seeking an Ice Skate Attendant to greet guests, oversee skate rentals, and ensure rink safety. You will provide first aid when needed, keep the rental area clean, and assist with events at our ice rink in Arlington Heights.

Ideal candidates have customer service experience, strong interpersonal skills, and the ability to stand for long periods. Experience with ice skating is a plus; we offer a part-time, on-site position with seasonal opportunities.

Qualifications

• High school diploma or equivalent preferred.
• Minimum age of 18 years.
• Prior customer service experience desirable.
• Experience in recreational/sports environment is a plus.
• Familiarity with ice skating is beneficial.
• Strong interpersonal and communication skills.
• Ability to stand for extended periods and assist with light lifting.

Responsabilités

• Greet and assist customers in a friendly, professional manner.
• Oversee rental and return of ice skates, ensuring proper fit.
• Monitor the ice rink to enforce safety rules and regulations.
• Provide first aid and respond to emergencies as needed.
• Maintain cleanliness and organization of the skate rental area.
• Assist in setup and breakdown of events and programs.
• Answer inquiries, handle complaints, and relay feedback to management.
• Collaborate with team to create a welcoming environment for all visitors.

Connaissances

Customer service

Interpersonal skills

Communication

Ice skating familiarity

Safety procedures

Teamwork

Attention to detail

Stand for long periods

Formation

High school diploma or equivalent

Description du poste

Join our team as an Ice Skate Attendant and help make every visit to the rink a memorable one! Create a welcoming, safe, and enjoyable experience for guests of all agesThe target hiring range is $15-$17 per hour. The link to the District's part-time wages can be found hereJOB SPECIFIC INFORMATIONGreet and assist customers in a friendly and professional manner.Oversee the rental and return of ice skates, ensuring proper fit and comfort for patrons.Monitor the ice rink to ensure safety rules and regulations are followed by all skaters.Provide first aid assistance and respond to emergencies as needed.Maintain cleanliness and organization of the skate rental area and surrounding facilities.Assist in the setup and breakdown of special events and programs at the ice rink.Perform routine checks and maintenance of rental equipment, reporting any issues to management.Handle customer inquiries, complaints, and feedback efficiently and courteously.Ensure compliance with all Arlington Heights Park District policies and procedures.Collaborate with team members to create a positive and welcoming environment for all visitors.BENEFITS WE OFFERPTAC Membership to ARCDiscounts on some programmingKinderCare DiscountAHPD OVERVIEWThe Arlington Heights Park District (AHPD) is a public park and recreation agency located in Arlington Heights, Illinois—one of the largest communities in Chicago's prestigious northwest suburban corridor. Our mission is to enrich the community by providing fun, accessible and impactful recreation and facilities for every age and season. However you choose to recreate, we have something for you. We aim to serve everyone equally and fairly across our 29 facilities—including five community centers with outdoor pools, Arlington Ridge Center, two tennis clubs, two public golf clubs, Lake Arlington, Arlington Heights Historical Museum, and Senior Center—and 58 parks across 716 acres of land. In our 100-year history, we have earned multiple distinctions recognizing our high-quality standards of excellence, including three National Gold Medal Awards, maintaining a Moody’s AAA bond rating for nine years, and receiving multiple awards for fiscal responsibility.Required Education:High school diploma or equivalent preferredMinimum age of 18 is requiredRequired Experience:Previous experience working in a customer service role is desirableExperience in a recreational or sports environment is advantageousFamiliarity with ice skating or related activities is a plusRequired Skills and Abilities:Strong interpersonal and communication skillsAbility to provide excellent customer service and handle inquiries professionallyBasic knowledge of ice skate maintenance and safety proceduresAbility to work independently and as part of a teamGood organizational skills and attention to detailPhysical ability to stand for extended periods and perform light lifting tasks