Ice Rink Operations Supervisor - Seasonal Lead for Events

The Sports Facilities Advisory & Management; Manassas (VA); On-site; USD 22,000 - 30,000; Part time

Job summary

Harris Pavilion in Manassas, VA seeks an Operations Supervisor for the ice rink to oversee daily activities, manage staff, coordinate events, and ensure a safe, enjoyable environment for patrons.

The role focuses on ice maintenance, scheduling, and facility management, with responsibilities spanning setup/teardown, inventory, and guest relations in a seasonal operation. Apply to join a dynamic team committed to service and safety.

Qualifications

• Ability to work with a wide variety of ages from preschool through adult.
• Knowledge of ice maintenance and rink operations is highly desirable.
• Proven experience in facility management, preferably in an ice arena or similar environment.
• Flexible work schedule including nights, weekends, holidays; regular attendance required.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay organized in a high-volume setting.
• Must possess a valid driver's license.

Responsibilities

• Provide courteous and friendly service to all guests and staff.
• Supervise daily operations of the ice rink, including public skating sessions, ice maintenance, scheduling, and facility management.
• Ensure the ice surface is properly maintained, including resurfacing, checking for quality, and addressing any issues promptly.
• Assist in overseeing the setup and teardown of events, including public skating sessions, and private rentals.
• Assist in managing inventory of ice rink supplies, including ice maintenance materials, concession items, and equipment.
• Be responsive to guest concerns and direct to appropriate manager to resolve.
• Enforce facility policies and procedures.
• Have general knowledge regarding program options and facility events.
• Assist other departments as necessary.
• Monitor ice operations.
• Respond to all incidents, accidents, injuries, and altercations as needed.
• Complete and file corresponding paperwork as necessary.
• Assist with daily maintenance and upkeep of department equipment.
• Assigning duties to staff during shifts.
• Inspect equipment and communicate the need for repairs or replacements to management.
• Ensure health and safety standards are followed.
• Responsible for opening and closing of facilities.
• Communicate to management on event setup and breakdown.
• Complete special projects, daily assignments, and other duties as directed by management.

Skills

Guest service

Staff supervision

Ice rink operations

Communication

Safety awareness

Multi-tasking

License

Job description

Harris Pavilion in Manassas, VA seeks an Operations Supervisor for the ice rink to oversee daily activities, manage staff, coordinate events, and ensure a safe, enjoyable environment for patrons.

The role focuses on ice maintenance, scheduling, and facility management, with responsibilities spanning setup/teardown, inventory, and guest relations in a seasonal operation. Apply to join a dynamic team committed to service and safety.