Ice Rink Attendant & Guest Experience Lead

City of Forest Lake; Forest Lake (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

The City of Forest Lake is seeking a Warming House Attendant to welcome visitors, supervise, and assist with light maintenance of rink facilities. Duties include opening/closing, enforcing rules, handling inquiries, and maintaining a clean warming house and skating areas.

This position requires reliability, a valid driver’s license, and basic high school qualifications. Preferred candidates may have prior customer service or recreational experience and skating ability.

Qualifications

• Must be at least 16 years of age or older.
• Valid driver’s license and good driving record.
• High school diploma or equivalent or current high school student.
• Experience in customer service and/or recreational activities.
• Ability to ice skate.

Responsibilities

• Open and close the warming house on shift, reliable and punctual.
• Greet the public and assist ice rink users.
• Observe activities and enforce rink rules.
• Turn lights and heat on at the start of shift and off at the end.
• Shovel rinks and pathways; maintain cleanliness of warming house and skating areas.
• Record rink attendance, weather and accident reports.
• Notify supervisor of issues and store equipment after shift.

Skills

Customer service

Ability to ice skate

Education

High school diploma or equivalent

Job description

The City of Forest Lake is seeking a Warming House Attendant to welcome visitors, supervise, and assist with light maintenance of rink facilities. Duties include opening/closing, enforcing rules, handling inquiries, and maintaining a clean warming house and skating areas.

This position requires reliability, a valid driver’s license, and basic high school qualifications. Preferred candidates may have prior customer service or recreational experience and skating ability.