Ice Park Guest Experience Specialist (Nights & Weekends)

City-of-Holland,-M; Holland (MI); Vor Ort; USD 23.000 - 32.000; Teilzeit

Zusammenfassung

The City of Holland Ice Park is seeking a Customer Service Representative to ensure a welcoming, safe, and positive experience for guests, operating admissions and rental windows, and assisting with concessions.

You will monitor ice surfaces, support events, help with general facility operations, enforce park policies respectfully, and keep public areas clean and inviting. This is a nights and weekend role requiring reliability and strong customer service.

Qualifikationen

• Prior recreation or customer service experience preferred.
• Basic math and computer skills for front desk operations.
• Ability to stand for extended periods and lift up to 25 pounds.

Aufgaben

• Operate admissions and rental windows; process payments and issue tickets.
• Assist with concessions and maintain a sanitary workspace.
• Monitor ice surfaces and enforce safety policies.
• Support events and programs; assist with set-up and clean-up.
• Oversee general facility operations and keep public areas welcoming.
• Maintain accurate records and handle money responsibly.
• Work nights and weekends; adapt to changing needs.

Kenntnisse

Customer service

Cash handling

Communication

Attention to detail

Teamwork

Independent work

Physical stamina

Jobbeschreibung

The City of Holland Ice Park is seeking a Customer Service Representative to ensure a welcoming, safe, and positive experience for guests, operating admissions and rental windows, and assisting with concessions.

You will monitor ice surfaces, support events, help with general facility operations, enforce park policies respectfully, and keep public areas clean and inviting. This is a nights and weekend role requiring reliability and strong customer service.