Ice Merchandiser Service Technician — Lean, Customer‑Focused

Reddy Ice Corporation; Fort Worth (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Reddy Ice Corporation in Texas seeks a skilled Refrigeration Technician to service and install ice merchandisers. You will perform repairs, preventive maintenance, and replacements at customer sites, plants, and refurb centers, while upholding safety and company standards.

This role requires EPA Type 1 or Universal certification, a valid driver's license, and the ability to read English safety and operating instructions.

Qualifications

• EPA Type 1 or Universal certification required.
• Refrigeration/HVAC background is a plus.
• Must have valid driver’s license and acceptable MVR.
• High School diploma or trade refrigeration certificate required.
• Basic computer/handheld skills and ability to follow SOPs.

Responsibilities

• Conducts repairs and service calls on ice merchandisers.
• Completes installations, replacements and removals at customer locations.
• Performs preventive maintenance and cleaning of merchandisers.
• Works at customer locations, plants, DCs, and refurbishment centers.
• Attends technician trainings and learns additional trade skills.
• Maintains vehicle, tools and spare parts inventory.
• Promotes customer-centric culture with respectful communication.
• Communicates SOP improvement opportunities to Field Equipment Service Manager.
• Maintains professional attitude and adheres to safety requirements.
• Works in a team and assists others as required.
• Assumes other duties as assigned by management.
• Adheres to Code of Business Ethics and safety standards.

Skills

Safety awareness

Customer service

Teamwork

English literacy

Problem solving

Education

EPA Type 1 or Universal certification

Trade refrigeration certificate

High School diploma

Valid driver’s license

Tools

Power tools

Hand tools

Handheld devices

Job description

Reddy Ice Corporation in Texas seeks a skilled Refrigeration Technician to service and install ice merchandisers. You will perform repairs, preventive maintenance, and replacements at customer sites, plants, and refurb centers, while upholding safety and company standards.

This role requires EPA Type 1 or Universal certification, a valid driver's license, and the ability to read English safety and operating instructions.