Field HVAC Technician — Lean, Customer-Centric

Reddy Ice Corporation; Village of Fairport (NY); On-site; USD 42,000 - 70,000; Full time

Job summary

Reddy Ice Corporation is seeking a Merchandiser Technician (Field HVAC Technician) to service and maintain ice merchandisers at customer locations and company facilities. You will perform repairs, installations, removals, and preventive maintenance while ensuring safety and high standards of customer service.

The role requires EPA refrigeration certification, a valid driver's license, and basic handheld equipment skills.

Qualifications

• EPA Type 1 or Universal certification for refrigeration required.
• No experience required. Past experience in refrigeration, HVAC, electrical trade, or similar role involving repair/installation of refrigeration units a plus.
• Must have valid driver’s license (operator’s/Class C) and an acceptable MVR – will be required to use company vehicle at times.
• High School diploma, Trade School Certificate in refrigeration, or equivalent experience required.
• Basic computer and handheld skills needed and ability to follow reporting SOPs via handheld.

Responsibilities

• Conducts repairs and service calls on ice merchandisers.
• Completes installations, replacements, and removals of ice merchandisers at customer locations.
• Performs preventive maintenance and cleaning of ice merchandisers.
• Works at customer locations, Reddy Ice plants & DC’s, and within refurbishment centers.
• Regularly attends company sponsored technician trainings as required.
• Maintains vehicle, tools, and equipment in good working order and manages spare parts inventory.
• Drives a customer-centric culture through respectful, consistent customer communication.
• Communicates SOP improvement opportunities to Field Equipment Service Manager.
• Maintains professional attitude and safety compliance at all times.
• Able to work in a team and assist with other duties as required.
• Performs other duties assigned by management.
• Adheres to Code of Business Ethics and maintains high safety standards.

Skills

EPA Certification

Driver's License

Teamwork

Safety Focus

HVAC Knowledge

Education

High School diploma

Trade School Refrigeration Certificate

Job description

Reddy Ice Corporation is seeking a Merchandiser Technician (Field HVAC Technician) to service and maintain ice merchandisers at customer locations and company facilities. You will perform repairs, installations, removals, and preventive maintenance while ensuring safety and high standards of customer service.

The role requires EPA refrigeration certification, a valid driver's license, and basic handheld equipment skills.