Ice Cream Shop Store Manager - Lead & Delight Guests

Oberweis; Glenview (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fun, supportive team culture

Opportunities to grow

A workplace that smells like waffleCon

Job summary

Oberweis is seeking a high-energy Store Manager for an ice cream shop in Glenview. You will lead our scoop squad, ensure outstanding customer service, and keep daily operations running smoothly.

As the right-hand to the District Manager, you'll manage shifts, inventory, and training, while maintaining a fun, fast-paced environment that celebrates our waffle cone culture. Weekend/evening availability required.

Qualifications

• Previous leadership or supervisory experience in a fast-paced food/service environment.
• Strong communication and problem-solving skills.
• Ability to train and supervise employees across all prep and cleaning duties.
• Experience with cost controls and inventory management.
• Availability on weekends and evenings.

Responsibilities

• Lead and motivate the scoop squad.
• Deliver top-tier customer service with a friendly approach.
• Manage shifts, schedules and daily operations.
• Keep the shop sparkling clean and organized.
• Handle inventory and ensure fan favorites are stocked.
• Engage with customers and run service with enthusiasm.
• Oversee community relations and customer experience.

Skills

Leadership

Customer service

Communication

Problem-solving

Inventory management

Cost controls

Weekend availability

Job description

Oberweis is seeking a high-energy Store Manager for an ice cream shop in Glenview. You will lead our scoop squad, ensure outstanding customer service, and keep daily operations running smoothly.

As the right-hand to the District Manager, you'll manage shifts, inventory, and training, while maintaining a fun, fast-paced environment that celebrates our waffle cone culture. Weekend/evening availability required.