ICAM Systems Support Engineer — TS/SCI Clearance

CACI International; Town of Hanover (NY); On-site; USD 113,000 - 238,000; Full time

Benefits offered by this job

Healthcare

Wellness programs

Retirement benefits

Continuing education

Time off

Job summary

CACI International is seeking an Identity & Access Management Support Engineer (ICAM) to join our Hanover, MD team. You will support enterprise ICAM capabilities, guiding REST service integration, and assisting users with authorization issues in a fast-paced environment.

You will collaborate with cross-functional teams on software integration, system engineering, testing, and release management while maintaining a strong focus on customer success and mission support for national security

Qualifications

• Active TS/SCI clearance with polygraph.
• 7+ years of Systems Engineering experience on large programs.
• Bachelor’s degree in a related discipline (see education).
• DoD 8570 IAT Level I is required if applicable.
• A total of 12 years SE experience may substitute for a bachelor's degree.

Responsibilities

• Guide development teams as they integrate and troubleshoot REST services.
• Assist end users in resolving authorization issues and grant/deny access.
• Manage and track support tickets using JIRA.
• Provide customer support via email, chat, and phone.
• Approach challenges with analytical, puzzle-solving mindset.

Skills

TS/SCI clearance

7+ years SE experience

Bachelor’s degree in related field

DoD 8570 IAT Level I

12 years SE substitute for degree

JIRA

Education

Bachelor’s degree in System Engineering, CS, IS, Eng Sci, Eng Management, or related

Tools

JIRA

Job description

CACI International is seeking an Identity & Access Management Support Engineer (ICAM) to join our Hanover, MD team. You will support enterprise ICAM capabilities, guiding REST service integration, and assisting users with authorization issues in a fast-paced environment.

You will collaborate with cross-functional teams on software integration, system engineering, testing, and release management while maintaining a strong focus on customer success and mission support for national security