Identity & Access Management Support Engineer (ICAM)

CACI International; Town of Hanover (NY); On-site; USD 113,000 - 238,000; Full time

Benefits offered by this job

Healthcare

Wellness programs

Retirement benefits

Continuing education

Time off

Job summary

CACI International is seeking an Identity & Access Management Support Engineer (ICAM) to join our Hanover, MD team. You will support enterprise ICAM capabilities, guiding REST service integration, and assisting users with authorization issues in a fast-paced environment.

You will collaborate with cross-functional teams on software integration, system engineering, testing, and release management while maintaining a strong focus on customer success and mission support for national security

Qualifications

• Active TS/SCI clearance with polygraph.
• 7+ years of Systems Engineering experience on large programs.
• Bachelor’s degree in a related discipline (see education).
• DoD 8570 IAT Level I is required if applicable.
• A total of 12 years SE experience may substitute for a bachelor's degree.

Responsibilities

• Guide development teams as they integrate and troubleshoot REST services.
• Assist end users in resolving authorization issues and grant/deny access.
• Manage and track support tickets using JIRA.
• Provide customer support via email, chat, and phone.
• Approach challenges with analytical, puzzle-solving mindset.

Skills

TS/SCI clearance

7+ years SE experience

Bachelor’s degree in related field

DoD 8570 IAT Level I

12 years SE substitute for degree

JIRA

Education

Bachelor’s degree in System Engineering, CS, IS, Eng Sci, Eng Management, or related

Tools

JIRA

Job description

Job Title: Identity & Access Management Support Engineer (ICAM)

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

The Opportunity :

CACI is seeking a ICAM Systems/Software Engineer to join our team in Hanover, MD. Our program delivers and supports enterprise-wide and stand‑alone Identity, Credential, and Access Management (ICAM) capabilities across the Intelligence Community. As part of this mission, you will contribute to a wide range of impactful work including program management, mission support, software integration and development, system engineering, testing, documentation, configuration control, release management, and network/system monitoring. This is an excellent opportunity for someone who enjoys problem‑solving, collaborating with diverse teams, and helping customers succeed with critical ICAM services

Responsibilities :

As a member of the Mission Management team, you will support customers integrating with Enterprise and IC Attribute and Authorization Services. In this role, you will:

• Guide development teams as they integrate and troubleshoot REST services

• Assist end users in resolving authorization issues, ensuring access is properly granted or denied

• Manage and track support tickets using JIRA

• Provide customer support through email, chat, and phone

• Approach challenges with an analytical and curious mindset—ideal for someone who enjoys solving technical puzzles

Qualifications :

Required :

• Active TS/SCI clearance with polygraph

• 7+ years of Systems Engineering (SE) experience supporting programs of similar scope and complexity

• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline

• DoD 8570 IAT Level I (or higher) if determined applicable by COR for CWIP activities

• A total of 12 years SE experience may substitute for a bachelor’s degree

Desired :

• Experience with or knowledge of:

• Ability to:

What You Can Expect :

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation’s most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range :

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families.

At CACI, you will receive comprehensive benefits such as;

• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits

The proposed salary range for this position is:

$113,200 - $237,800

CACI is anEqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any otherprotectedcharacteristic.