ICAM Sustainment Specialist — Secure Identity Ops

Peraton; San Antonio (TX); On-site; USD 51,000 - 82,000; Full time

Job summary

Peraton in San Antonio, TX is seeking an ICAM Sustainment Analyst to maintain enterprise identity services, oversee patching, incident response, and uptime across on‑premises, cloud, and hybrid environments. You will work with Directory Services, SSO, PAM, PKI, and IGA, perform root-cause analyses, update runbooks, and collaborate with cybersecurity teams to address vulnerabilities.

This role requires a public trust eligibility, a Bachelor’s in a technical field, and hands-on ICAM experience in

Qualifications

• Bachelor's Degree in Cybersecurity, Computer Science, Information Technology, Systems Engineering, or a related technical discipline.
• 5 years with BS/BA; or 9 years of experience with a high school diploma.
• Ability to obtain public trust with successful T3 investigation
• CompTIA Security+ CE or IAT Level II baseline certification.
• Exceptional technical troubleshooting, analytical problem-solving, and communication skills under high-pressure, incident-driven environments.
• Local and onsite in San Antonio, Texas
• US Citizen

Responsibilities

• Oversee daily operations, maintenance, patch management, version upgrades, and health checks for production and non-production ICAM components across on-premises, cloud, and hybrid environments.
• Provide high-tier technical troubleshooting, root-cause analysis, and issue remediation for critical service outages, identity synchronization failures, authentication disruptions, and certificate lifecycle issues.
• Maintain operational availability for key identity services, including Directory Services (Active Directory, Entra ID, LDAP), Single Sign-On (SSO) gateways, Federated Identity providers (SAML, OIDC), Privileged Access Management (PAM) vaults, and Identity Governance and Administration (IGA) platforms.
• Manage operational Public Key Infrastructure (PKI) processes, including Smart Card/CAC/PIV authentication integrations, SSL/TLS certificate renewals, trust store updates, and Key Management infrastructure.
• Monitor system performance, availability, latency, and resource utilization. Establish proactive alerting rules, metrics dashboards, and SLA tracking to ensure high availability and operational scalability.
• Author, update, and validate operational runbooks, disaster recovery (DR) plans, failover procedures, and sustainment SOPs to ensure operational continuity and team standardization.
• Collaborate with cybersecurity teams to track, analyze, and remediate technical vulnerabilities (IAVMs, CVEs, security baseline drift) across ICAM servers, databases, and application endpoints.

Job description

Peraton in San Antonio, TX is seeking an ICAM Sustainment Analyst to maintain enterprise identity services, oversee patching, incident response, and uptime across on‑premises, cloud, and hybrid environments. You will work with Directory Services, SSO, PAM, PKI, and IGA, perform root-cause analyses, update runbooks, and collaborate with cybersecurity teams to address vulnerabilities.

This role requires a public trust eligibility, a Bachelor’s in a technical field, and hands-on ICAM experience in