ICAM Sustainment Analyst - Identity & Access Ops

Capgemini Government Solutions LLC; San Antonio (TX); On-site; USD 70,000 - 80,000; Full time

Job summary

Capgemini Government Solutions LLC is seeking an ICAM Sustainment Analyst to join our San Antonio team. You will manage ICAM platforms across on‑premises, cloud, and hybrid environments, ensuring availability, security, and performance of identity services.

You will troubleshoot authentication, synchronization, and certificate issues, supporting technologies like Active Directory, Entra ID, LDAP, SSO, and PKI while maintaining runbooks and DR plans.

Qualifications

• Bachelor’s degree in Cybersecurity, IT, CS, Systems Engineering, or related field.
• Minimum six (6) years of experience supporting enterprise ICAM or identity management environments.
• Active DoD 8570/8140 IAT Level II certification (CompTIA Security+ CE or equivalent).
• U.S. Citizenship is required.
• Active security clearance required.

Responsibilities

• Manage daily operations, maintenance, patching, upgrades, and system health for ICAM platforms.
• Troubleshoot and resolve complex identity, authentication, synchronization, and certificate-related issues.
• Support identity technologies: Active Directory, Entra ID, LDAP, SSO, federation, PAM, and IGA solutions.
• Maintain PKI services, certificate management, and PIV/CAC integrations.
• Monitor performance, availability, and capacity; implement alerting and reporting.
• Develop and maintain runbooks, DR plans, and operational procedures.
• Partner with cybersecurity teams to remediate vulnerabilities and maintain compliance.
• Recommend and implement service improvements to enhance reliability and efficiency.

Skills

Troubleshooting

Analytical thinking

Incident response

Scripting (PowerShell/Bash/Python)

Education

Bachelor’s degree in Cybersecurity/IT/CS/Systems Engineering or related field

Tools

Active Directory

Entra ID

LDAP

SAML/OIDC/OAuth

PKI

PIV/CAC

IIS/NGINX/Apache

AWS/Azure/Google Cloud

Job description

Capgemini Government Solutions LLC is seeking an ICAM Sustainment Analyst to join our San Antonio team. You will manage ICAM platforms across on‑premises, cloud, and hybrid environments, ensuring availability, security, and performance of identity services.

You will troubleshoot authentication, synchronization, and certificate issues, supporting technologies like Active Directory, Entra ID, LDAP, SSO, and PKI while maintaining runbooks and DR plans.