ICAM Sustainment Analyst: Identity & Access Ops

Capgemini Government Solutions

San Antonio (TX)

On-site

USD 70,000 - 80,000

Full time

14 days+

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Job summary

Capgemini Government Solutions (CGS) LLC is seeking an ICAM Sustainment Analyst to join our team in San Antonio, TX. This role supports operations, maintenance, and continuous improvement of enterprise ICAM systems, ensuring availability, security, and performance of identity services across on-premises, cloud, and hybrid environments.

The ideal candidate will bring 6+ years of ICAM experience, strong troubleshooting skills, and a DoD IAT II certification.

Qualifications

Minimum six (6) years of experience supporting enterprise ICAM or identity management environments.
Active CompTIA Security+ CE or equivalent DoD 8570/8140 IAT Level II certification.
U.S. Citizenship is required.

Responsibilities

Manage daily operations, maintenance, patching, upgrades, and system health for ICAM platforms.
Troubleshoot and resolve identity, authentication, synchronization, and certificate-related issues.
Support identity technologies including Active Directory, Entra ID, LDAP, SSO, federation, PAM, and IGA solutions.
Maintain PKI services, certificate management processes, and PIV/CAC integrations.
Monitor system performance, availability, and capacity; implement alerting and reporting.
Develop and maintain runbooks, disaster recovery plans, and operational procedures.
Partner with cybersecurity teams to remediate vulnerabilities and maintain compliance.
Recommend and implement service improvements to enhance reliability and efficiency.