ICAM Operations & Identity Security Analyst

Capgemini; San Antonio (TX); On-site; USD 70,000 - 80,000; Full time

Job summary

Capgemini Government Solutions (CGS) LLC is seeking an ICAM Sustainment Analyst to join our team in San Antonio, TX. You will support operations, maintenance, and continuous improvement of enterprise Identity, Credential, and Access Management (ICAM) systems, ensuring availability, security, and performance across on‑premises, cloud, and hybrid environments.

The role requires strong troubleshooting and incident response abilities, experience with AD/Entra ID, SSO, PKI, and scripting skills. U.S.

Qualifications

• US Citizenship required.
• Active DoD 8570/8140 IAT Level II certification (Security+ CE or equivalent).
• Minimum six years of experience supporting enterprise ICAM or identity management environments.

Responsibilities

• Manage daily operations, maintenance, patching, upgrades, and system health for ICAM platforms.
• Troubleshoot and resolve identity, authentication, synchronization, and certificate-related issues.
• Support key identity technologies including AD, Entra ID, LDAP, SSO, federation, PAM, and IGA solutions.
• Maintain PKI services, certificate management, and PIV/CAC integrations.
• Monitor system performance, availability, and capacity; implement proactive alerting and reporting.
• Develop and maintain runbooks, disaster recovery plans, and operational procedures.
• Partner with cybersecurity teams to remediate vulnerabilities and maintain compliance.
• Recommend and implement service improvements to enhance reliability and efficiency.

Skills

Troubleshooting

Analytical thinking

Incident response

Security clearance

Education

Bachelor’s degree in Cybersecurity/IT/CS/Systems Engineering

Tools

SailPoint

Ping Identity

BeyondTrust

Radiant Logic

Entra ID

Active Directory

ADFS

Job description

Capgemini Government Solutions (CGS) LLC is seeking an ICAM Sustainment Analyst to join our team in San Antonio, TX. You will support operations, maintenance, and continuous improvement of enterprise Identity, Credential, and Access Management (ICAM) systems, ensuring availability, security, and performance across on‑premises, cloud, and hybrid environments.

The role requires strong troubleshooting and incident response abilities, experience with AD/Entra ID, SSO, PKI, and scripting skills. U.S.