IBT Clinical Operations Manager – Growth & Quality

University of Rochester; Strong (AR); On-site; USD 71,000 - 106,000; Full time

Job summary

The University of Rochester seeks a leader to manage clinical and operational workflows for the Intensive Behavioral Therapy (IBT) team across inpatient and outpatient settings. You will oversee budgeting, quality initiatives, and stakeholder communication.

Reporting to the DTCM leadership, you will build dashboards, supervise IBT staff, and support recruitment, onboarding, and training while aligning with hospital-wide policies and fiscal goals.

Qualifications

• Bachelor's degree or equivalent required.
• 3 years relevant experience required.

Responsibilities

• Oversees outpatient IBT intake, scheduling, and records management.
• Manages inpatient IBT workflows across units for compliance.
• Develops and monitors clinical quality outcomes and dashboards.
• Leads staff training, recruitment, and performance management.
• Supports budgeting and revenue cycle for IBT services.

Skills

Communication skills

Multitasking

Critical thinking

Transportation

Leadership

Education

Bachelor's degree

Tools

eRecord

Workday

Joint Commission knowledge

DOH

OMH

Job description

The University of Rochester seeks a leader to manage clinical and operational workflows for the Intensive Behavioral Therapy (IBT) team across inpatient and outpatient settings. You will oversee budgeting, quality initiatives, and stakeholder communication.

Reporting to the DTCM leadership, you will build dashboards, supervise IBT staff, and support recruitment, onboarding, and training while aligning with hospital-wide policies and fiscal goals.