IBS Location Manager: Inventory, Service & Growth

NAPA Auto Parts; Sacramento (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Napa Auto Parts in Sacramento, CA is seeking a full-time Operations Manager to lead an IBS location. You will oversee inventory, staff performance, and customer service to meet contract expectations. Travel is required to cover multiple markets and support projects across the region.

The role demands leadership, clear communication, and the ability to manage POS, pricing matrices, and vendor relationships while driving value for customers and the company.

Qualifications

• HS Diploma or equivalent required.
• Technical school, and/or college degree a plus.
• Strong communication skills.
• Detail oriented.
• Capable of providing strong leadership to the operation to create a high performance team.
• Capable of operating a point-of-sale system and cataloging.
• Proficient in Microsoft Office and using internet for parts research and sourcing.

Responsibilities

• Provide vacation and call-out coverage across the Sacramento, Fresno, and Palo Alto markets.
• Support special projects, including inventory counts, audits, and other operational initiatives.
• Meet with the customer on a daily, weekly, monthly and year to date basis to identify needs and address them promptly.
• Develop good customer relations and maintain a high level of service.
• Respond to customer sales and service questions in a timely manner.
• Maintain inventory and ensure parts are stocked in the correct location.
• Learn and use the customer fleet management software.

Skills

Communication skills

Detail oriented

Leadership

Customer service

Problem solving

Education

High School Diploma

Technical/College degree a plus

Tools

POS system

Cataloging

Fleet management software

Microsoft Office

Job description

Napa Auto Parts in Sacramento, CA is seeking a full-time Operations Manager to lead an IBS location. You will oversee inventory, staff performance, and customer service to meet contract expectations. Travel is required to cover multiple markets and support projects across the region.

The role demands leadership, clear communication, and the ability to manage POS, pricing matrices, and vendor relationships while driving value for customers and the company.