IBM FileNet / ECM Support Engineer

Swift Hire LLC; Dallas (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Swift Hire LLC is seeking an experienced IBM FileNet/ECM Support Engineer to maintain FileNet P8 and Datacap environments and troubleshoot complex production issues. The role involves collaboration with ICN, WebSphere Liberty, and Oracle databases, plus developing automation using Java and Python.

The ideal candidate will work across Unix/Linux/Windows environments, support incident management, and assist in system enhancements with cross-functional teams.

Qualifications

• Experience with IBM FileNet P8 and Datacap in production environments.
• Proficient in Java and Python.
• Familiar with Unix/Linux/Windows environments and Oracle databases.

Responsibilities

• Support and maintain IBM FileNet P8 and Datacap environments.
• Troubleshoot production issues related to document management and content capture systems.
• Work with ICN, IBM Content Navigator, WebSphere Liberty, and Oracle databases.
• Perform application monitoring, incident management, and batch support activities.
• Develop and support automation/scripts using Java and Python.
• Support applications across Unix/Linux/Windows environments.
• Collaborate with infrastructure, application, and business teams for issue resolution and system enhancements.

Tools

FileNet P8 5.1/5.2

Datacap 9.x

IBM Content Navigator

WebSphere Liberty

Oracle 11g

Java

Python

Unix/Linux/Windows

Splunk

Business Objects XI

IBM Content Collector

Job description

IBM FileNet / Enterprise Content Management (ECM) Support & Development / IBM FileNet Administrator + Production Support role We are looking for an experienced IBM FileNet / ECM Support Engineer with expertise in FileNet P8, Datacap, and enterprise content management technologies.

Key Responsibilities

• Support and maintain IBM FileNet P8 and Datacap environments
• Troubleshoot production issues related to document management and content capture systems
• Work with ICN, IBM Content Collector, WebSphere Liberty, and Oracle databases
• Perform application monitoring, incident management, and batch support activities
• Develop and support automation/scripts using Java and Python
• Support applications across Unix/Linux/Windows environments
• Collaborate with infrastructure, application, and business teams for issue resolution and system enhancements

Required Skills

• FileNet P8 5.1/5.2
• Datacap 9.x
• IBM Content Navigator (ICN)
• WebSphere Liberty
• Oracle 11g
• Java, Python
• Unix/Linux/Windows
• Splunk
• Business Objects XI
• IBM Content Collector

Required skills:
Filenet P8 5.1, 5.2, Datacap 9.1.3, 9.1.6 and 9.1.8, Output Express tool, Rapid Tools, Websphere Liberty, Oracle 11g, Java, Python, Unix/Windows, Linux, IBM Content Collector, Business Objects XI, Peer net, Concord, ICN. Splunk