IBH: Bell Staff (Part-Time)

Inn at Bay Harbor; Petoskey (MI); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

A free Golf Pass and Ski Pass for both you and your family

Free Adventure Center privileges

Up to 50% off at various Restaurants

30% off Spa treatments

Free Passes to Avalanche Bay Water Park

Discounts on lodging for Friends and Family

Tuition Reimbursement

PTO and Paid Sick Leave

Health/Dental/Vision Insurance

Job summary

A resort property in Petoskey, Michigan, is seeking a bell attendant to efficiently meet guests' transportation needs and assist in various guest services operations. Responsibilities include transporting guests, providing quality service, managing luggage transfers, and maintaining a clean and organized work area. Candidates must be at least 18 years old, possess a high school diploma or GED, and a valid driver's or Chauffeur's license. The position offers various perks including free passes to attractions and health benefits.

Qualifications

• Must be 18 years old.
• High school diploma or GED; or one to three months related experience and/or training.
• Must hold valid driver's license/Chauffeur's license.

Responsibilities

• Transport guests around the resort using resort vehicles.
• Provide quality service to the guest by responding to their requests promptly.
• Remain aware of location and features of guest rooms, onsite activities, and events.
• Deliver messages, faxes, parcels, and packages to guest rooms.
• Handle the transfer of luggage properly and in a timely manner.
• Maintain clean and organized bell carts and work areas.
• Assist the front desk and other guest service areas as needed.

Job description

Overview

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.

Perks

• A free Golf Pass and Ski Pass for both you and your family
• Free Adventure Center privileges at both The Highlands and Boyne Mountain
• Up to 50% off at the various Boyne Resorts Restaurants
• 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
• Free Passes to Avalanche Bay Water Park at Boyne Mountain
• Discounts on Boyne Resorts lodging for Friends and Family
• Tuition Reimbursement
• PTO and Paid Sick Leave
• Health/Dental/Vision Insurance

Bell staff is a part or full-time seasonal position at Inn at Bay Harbor. The bell attendant will efficiently and professionally meet guests transportation needs, transfer luggage, deliver messages and faxes, parcels, and packages, and assist in all other guest services operations.

Responsibilities

• Transport guests around the resort using resort vehicles.
• Provide quality service to the guest by responding to their requests promptly, efficiently, and courteously during check-in, checkout, and throughout stay.
• Remain aware of all pertinent information, including but not limited to: location and features of guest rooms, onsite activities and events, events within the immediate area, etc.
• Deliver messages, faxes, parcels and packages or amenities to guest room; as well as answer phones and delivering messages.
• Handle the transfer of luggage properly and in a timely manner.
• Maintain clean and organized bell carts, closets, shuttles and circle drive entrance.
• Uphold a clean, neat, well-organized work area and be aware of and follow all safety rules and regulations.
• Assist the front desk and other guest service areas as needed.
• Tracking, transporting and storing guest personal and rental equipment.
• Off guest local insight on mountain conditions, weather, ski trail and events around the mountain.
• Assist in handling concerns/problems in a professional manner by following resort guidelines.
• Provide superior service to our customers (internal and external) at all times.

Qualifications

• Must be 18 years old
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must hold valid driver’s license/Chauffer’s license