IAM Production Support Engineer

Quantum Technologies. LLC; Richmond, Northern (VA, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Quantum Technologies LLC is seeking a Production Support Engineer to join our IT Operations team in the Richmond, VA area. You will provide production and application support, focusing on IAM environments, provisioning workflows, connectivity, and incident triage to keep services running smoothly.

The ideal candidate will demonstrate strong SQL, SailPoint IdentityIQ, and Java skills, with experience in incident response and collaboration with development teams.

Qualifications

• Production support experience in IAM environments.
• Strong SQL, SailPoint IdentityIQ, and Java skills.
• Experience provisioning workflows, application connectivity, and incident troubleshooting.

Responsibilities

• Provide production support for critical applications in IAM space.
• Troubleshoot provisioning workflows and connectivity issues.
• Coordinate incident response and remediation with cross-functional teams.

Skills

Production support

IAM

SQL

Incident troubleshooting

Tools

SailPoint IdentityIQ

ServiceNow

Job description

We are seeking qualified candidates for a Production Support Engineerrole with Key Requirements:

• Production/Application support experience, ideally in IAM
• Strong SQL, SailPoint IdentityIQ, and Javaskills
• Experience supporting provisioning workflows, application connectivity, and incident troubleshooting

Preferred:

• Familiarity with additional IAM platforms or ServiceNow

QUANTUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. QUANTUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will QUANTUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract