IAM Production Support Engineer

Ethereum Technologies LLC; Richmond (VA); On-site; USD 80,000 - 120,000; Full time

Job summary

Ethereum Technologies LLC is seeking a Production Support Engineer to maintain IAM-driven production systems, troubleshoot incidents, and coordinate rapid resolutions in a fast-paced environment.

Strong skills in SQL, SailPoint IdentityIQ, and Java are required, with experience in provisioning workflows, application connectivity, and ServiceNow being a plus. This role offers collaboration with security and IT operations teams to improve IAM reliability and user access control.

Qualifications

• Production/Application support experience, ideally in IAM.
• Strong SQL, SailPoint IdentityIQ, and Java skills.
• Experience provisioning workflows, application connectivity, and incident troubleshooting.

Responsibilities

• Provide production support for IAM-related applications and services.
• Troubleshoot incidents and coordinate rapid resolutions.
• Assist with provisioning workflows and connectivity issues.

Skills

SQL

SailPoint IdentityIQ

Java

IAM

Tools

ServiceNow

Job description

We are seeking qualified candidates for a Production Support Engineer role with

Key Requirements:

• Production/Application support experience, ideally in IAM
• Strong SQL, SailPoint IdentityIQ, and Javaskills
• Experience supporting provisioning workflows, application connectivity, and incident troubleshooting

Preferred:

• Familiarity with additional IAM platforms or ServiceNow

ETHEREUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ETHEREUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ETHEREUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract