IAM Operations Lead – Access & Compliance

Veritis Group Inc; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Veritis Group Inc. is seeking an IAM Operations leader in Chicago to oversee day-to-day access management, audits, and incident resolution. You will guide a team of IAM administrators, ensuring timely fulfillment of requests and exceptional end-user service.

The role requires collaboration with IAM development, project teams, and enterprise partners to improve operational efficiency, manage resources, and drive successful validation activities. Strong leadership and communication are essential.

Qualifications

• Experience leading IAM operations and teams.
• Ability to manage ticket queues and meet SLOs.
• Strong collaboration with enterprise partners and IAM stakeholders.
• Excellent customer service and communication skills.

Responsibilities

• Lead IAM Operations team in day-to-day responsibilities including access requests, audits, incidents, and end-user support.
• Serve as subject matter expert in IAM processes and technologies across the enterprise.
• Hire, budget, schedule, train, and perform management of IAM administrators.

Skills

IAM leadership

Incident troubleshooting

Customer service

Stakeholder collaboration

Team management

Job description

Veritis Group Inc. is seeking an IAM Operations leader in Chicago to oversee day-to-day access management, audits, and incident resolution. You will guide a team of IAM administrators, ensuring timely fulfillment of requests and exceptional end-user service.

The role requires collaboration with IAM development, project teams, and enterprise partners to improve operational efficiency, manage resources, and drive successful validation activities. Strong leadership and communication are essential.