IAM IT Business Analyst — Access & Security

Apex Systems; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K with company match

ESPP

HSA

Job summary

Everforth Apex is seeking an IT Business Analyst II to join our Jacksonville onsite team. The role focuses on managing access administration requests, troubleshooting for user satisfaction, and driving IAM best practices in a technical environment.

Responsibilities include handling access tickets, tracking status, acting as SPOC for security processes, and pursuing continuous improvements. Strong communication skills and data analysis will support success in this role.

Qualifications

• Experience with Access Request Management tools, CyberArk and PAM solutions.
• Experience with DDAR and STP processes.
• Strong IAM principles and best practices knowledge.

Responsibilities

• Complete routine and complex requests for access administration, including creating tickets, verifying approvals, and providing user communications.
• Track access status, application installations, and system setups.
• Serve as a SPOC by facilitating security administration processes.
• Ensure user satisfaction by providing preventative maintenance and resolving routine problems.
• Identify and pursue process improvements within access management functions.
• Participate in special projects as needed.
• Exercise judgment within defined procedures and practices to determine appropriate action.

Skills

Access Request Management

CyberArk

Privileged Access Management

Data Driven Access Requests

Straight Through Provisioning

Identity and Access Management

Microsoft Office

Job description

Everforth Apex is seeking an IT Business Analyst II to join our Jacksonville onsite team. The role focuses on managing access administration requests, troubleshooting for user satisfaction, and driving IAM best practices in a technical environment.

Responsibilities include handling access tickets, tracking status, acting as SPOC for security processes, and pursuing continuous improvements. Strong communication skills and data analysis will support success in this role.