Technical Analyst

Apex Systems; Juno Beach (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

401K with company match

ESPP

Job summary

Everforth Apex is seeking a Senior IT Professional / Business Analyst to provide enterprise application support, analyze business needs, and lead technology projects onsite in Juno Beach, FL. You will collaborate with stakeholders and vendors to deliver integrated solutions and drive operational improvements.

The role requires 6–10 years in IT operations or business analysis, strong technical skills, and experience with SaaS/cloud/hybrid environments.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Business Information Systems, Engineering, or a related field.
• 6–10 years of IT operations, enterprise application support, business analysis, or related tech roles; multi-project experience.

Responsibilities

• Provide day-to-day operational support and administration for enterprise line-of-business applications.
• Troubleshoot application, integration, data, and user access issues across multiple business units.
• Coordinate with software vendors and internal teams to resolve complex production issues.
• Support SaaS, cloud-hosted, on-premises, and hybrid application environments.
• Lead application upgrades, migrations, and enhancement projects.
• Serve as a Functional and Technical Business Analyst with requirements gathering and solution design.
• Develop BRDs, FRDs, user stories, and technical specs.
• Manage multiple projects with status reporting and risk management.
• Identify opportunities to leverage AI and support AI solution integration.

Skills

Enterprise application support

Identity & access management

AI & emerging technologies

Data & reporting

Automation technologies

Integration technologies

Infrastructure & networking

Database technologies

Atlassian Tool Suite (Jira, Confl

Education

Bachelor’s degree in information technology / related field

Tools

Jira

Confluence

JSM

Job description

Senior IT Professional / Business Analyst

Job#: 3049988

Job Description:

Senior IT Professional / Business Analyst

Location: Juno Beach, Florida (Onsite)

Role Overview

We are seeking a technically skilled Senior IT Professional / Business Analyst to support a diverse portfolio of enterprise business applications. This role combines enterprise application support, business analysis, technical consulting, and project leadership. The successful candidate will work with business stakeholders, application vendors, and internal teams to deliver technology solutions that improve business operations.

Key Responsibilities

• Provide day-to-day operational support and administration for enterprise line-of-business applications.
• Troubleshoot application, integration, data, and user access issues across multiple business units.
• Coordinate with software vendors and internal teams to resolve complex production issues.
• Support SaaS, cloud-hosted, on-premises, and hybrid application environments.
• Lead application upgrades, migrations, and enhancement projects.
• Serve as a Functional and Technical Business Analyst, conducting requirements gathering, process discovery, and solution design.
• Develop documentation such as BRDs, FRDs, user stories, and technical specifications.
• Manage multiple concurrent projects, providing status reporting, risk management, and executive communications.
• Identify opportunities to leverage Artificial Intelligence (AI) and support AI solution integration.

Required Qualifications

Education: Bachelor’s degree in information technology, Computer Science, Business Information Systems, Engineering, or a related field.

Experience: Minimum of 6 to 10 years of experience in IT operations, enterprise application support, business analysis, or related technology roles. Proven experience supporting enterprise applications across multiple business units and managing multiple simultaneous projects.

Technical Skills

• Enterprise Application Support (SaaS, Cloud, Hybrid)
• Atlassian Tool Suite (Jira, Confluence, JSM)
• Identity & Access Management (Microsoft Entra ID, Active Directory, SSO)
• Infrastructure & Networking (TCP/IP, DNS, Firewall Concepts, Windows/Linux OS)
• Integration Technologies (REST APIs, SOAP Web Services)
• AI & Emerging Technologies (Generative AI, LLMs, Microsoft Copilot)
• Data & Reporting (SAP BI, Sisense, Power BI, SQL)
• Database Technologies (Oracle, Microsoft SQL Server)
• Automation Technologies (Microsoft Power Platform, Power Automate)

Preferred Qualifications

• Experience supporting Legal, Claims, Finance, Corporate Real Estate, Compliance, Asset Management, Land Management, or Risk Management applications.
• Experience with cloud modernization, Azure cloud services, and Microsoft 365 ecosystem technologies.
• Knowledge of enterprise architecture principles and application integration strategies.
• Experience supporting AI-enabled business solutions and automation platforms.
• Professional certifications such as Azure Fundamentals or Power Platform.

Everforth Apex Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.