IAM Engineer

City of New York; Brooklyn (AL); On-site; USD 120,000 - 150,000; Full time

Job summary

City of New York seeks an IAM Engineer in the Office of Technology and Innovation to design, operate, and improve the agency's identity and access management environment. The role supports certificate lifecycle, AD Entra ID, and security controls across a modernized infrastructure.

The position emphasizes governance, policy enforcement, and collaboration with infrastructure, security, and application teams to ensure reliable, secure IAM services for agency objectives in a 24/7 operational

Qualifications

• Bachelor's degree and 4 years of related full-time experience or equivalent.
• Experience with Active Directory, Microsoft Entra ID, and certificate lifecycle.
• Familiarity with PKI standards (NIST, CIS) and governance initiatives.

Responsibilities

• Administer AD CS and third-party CAs; issue, renew, revoke certificates.
• Support HSM operations and key ceremonies.
• Maintain CLM tooling for certificate tracking, automation, reporting.
• Troubleshoot certificate-related production issues and advise on trust chain problems.
• Follow PKI standards and update documentation.
• Perform operational and engineering tasks related to identity and access changes.
• Coordinate IAM with infrastructure, security, and application teams.
• Support governance initiatives and special projects.

Skills

IAM

Active Directory

Microsoft Entra ID

Certificate management

Access provisioning

Troubleshooting

Education

Bachelor's degree

Tools

AD CS

HSM operations

CLM tooling

Job description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunities, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Job Description

The IAM Engineer is responsible for supporting the design, administration, maintenance, and improvement of the agencys identity and access management environment. This role supports certificate lifecycle (PKI) operations, enterprise IAM operations across Microsoft Entra ID, Active Directory, access provisioning, authentication services, group and role administration, policy enforcement, and security-related identity controls. This position also contributes to infrastructure modernization efforts, operational support, and project-based work tied to secure access, governance, and service continuity.

Responsibilities will include:

• Administer AD CS and/or third-party CAs; process certificate issuance, renewal and revocation (CRL/OCSP)
• Support HSM operations and key ceremonies under senior staff guidance
• Maintain and assist CLM tooling for certificate tracking, automation and reporting
• Troubleshoot certificate-related production issues and escalte complex trust chain or design problems to senior engineers
• Follow established PKI standards and compliance guidelines (NIST, CIS) and support documentation updates
• Perform both operational and engineering tasks, including resolving identity-related issues, implementing access and authentication changes, supporting system integrations
• Provides support for governance and security initiatives and contributes to special projects and strategic efforts as assigned
• Provide support for governance and security initiatives and contribute to assigned special projects and strategic efforts.
• Coordinate with infrastructure, security, and application teams to ensure IAM services remain reliable, secure, and aligned with agency objectives

HOURS/SHIFT

Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

Qualifications

A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to projects and policies required by the particular position; or, Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

OTI participates in E-Verify

IT SECURITY SPECIALIST - 95622