IAM Automation Engineer: AI-Powered Identity Orchestrator

W. R. Berkley; Wilmington (DE); On-site; USD 110,000 - 150,000; Full time

Job summary

Berkley Technology Services (BTS) in Wilmington, DE is seeking an IAM Automation Engineer to design and deliver automation solutions that streamline identity lifecycle management across on‑premises and cloud environments. You will implement JML workflows, integrate Entra ID with HR systems and ITSM, and build governance dashboards for IAM programs.

The role emphasizes AI-assisted use cases, security best practices, and collaboration with cross‑functional teams to strengthen access governance and

Qualifications

• 8+ years of experience in Identity and Access Management, cybersecurity, cloud identity, or security automation.
• Hands-on experience with Microsoft Entra ID and identity lifecycle management processes.
• Hands-on experience with SailPoint IdentityIQ, Identity Security Cloud (ISC), or comparable Identity Governance and Administration (IGA) platforms.
• Experience designing and supporting identity lifecycle management, access certifications, role management, and automated provisioning workflows using SailPoint.
• Demonstrated comfort using AI-assisted tools in a professional context; approaches AI as a standard part of modern workflow rather than a specialized or optional capability
• Strong scripting and automation skills using PowerShell, Python, REST APIs, JSON, and Microsoft Graph API.
• Experience with IAM, IGA, and PAM platforms such as SailPoint IdentityIQ/Identity Security Cloud (ISC), Saviynt, Okta/Auth0, CyberArk, or BeyondTrust.
• Solid understanding of authentication, authorization, RBAC, least privilege, identity governance, and access certification principles.
• Proven ability to troubleshoot complex issues and collaborate with cross-functional technical and business teams.

Responsibilities

• Design and automate IAM processes including onboarding, offboarding, access requests, provisioning, deprovisioning, access reviews, and privileged access management.
• Implement automated Joiner-Mover-Leaver (JML) workflows to streamline identity lifecycle management and access provisioning.
• Develop and implement Joiner, Mover, Leaver (JML) processes and workflows.
• Develop integrations between Microsoft Entra ID, HR systems, ITSM platforms, and business applications.
• Oversee the development of automated IAM governance across both on-premises and cloud environments and implement solutions across workforce IAM, PAM, and customer IAM ecosystems.
• Identify and implement AI-assisted use cases such as ticket summarization, access review support, audit evidence collection, and process documentation.
• Establish governance processes for AI agents, service principals, managed identities, and other non-human identities.
• Create dashboards, metrics, runbooks, and documentation to improve operational visibility and efficiency.
• Support compliance initiatives, audits, and continuous process improvement efforts.

Skills

PowerShell

Python

REST APIs

JSON

Microsoft Graph API

Identity lifecycle management

Scripting

Troubleshooting

Cross-functional collaboration

Education

Bachelor’s degree in Information Technology

Cybersecurity

Computer Science

Engineering

Certifications (e.g., CISSP)

Tools

SailPoint IdentityIQ

Identity Security Cloud (ISC)

Saviynt

Okta/Auth0

CyberArk

BeyondTrust

Microsoft Entra ID

Job description

Berkley Technology Services (BTS) in Wilmington, DE is seeking an IAM Automation Engineer to design and deliver automation solutions that streamline identity lifecycle management across on‑premises and cloud environments. You will implement JML workflows, integrate Entra ID with HR systems and ITSM, and build governance dashboards for IAM programs.

The role emphasizes AI-assisted use cases, security best practices, and collaboration with cross‑functional teams to strengthen access governance and