I/DD Services Coordinator: Care & Referrals Specialist

BestCare Treatment Services, Inc.; Prineville (OR); On-site; USD 52,000 - 70,000; Full time

Job summary

BestCare Treatment Services, Inc. seeks an Intellectual/Developmental Disabilities (I/DD) Services Coordinator to coordinate services for individuals with I/DD under the I/DD Program Manager.

The role includes assessing needs, planning services, referrals, and authorization of funded services, working with participants, families, and guardians, and coordinating with local and state entities and providers. The incumbent will complete assessments, document care plans, ensure compliance with OARs

Qualifications

• Bachelor’s degree in behavioral science, social science, or a closely related field or
• Bachelor’s degree in any field plus one year of human services related field or
• Associate’s degree in behavioral science, social science, or closely related field plus 2 years of human services-related experience or
• At least three (3) years of human services related experience
• Experience working with individuals with intellectual or developmental disabilities
• For individuals recovering from the disease of addiction, must have maintained continuous sobriety for the previous two years at the time of hire

Responsibilities

• Conducts assessments and level of care, planning documentation, case management contacts and monitoring, eligibility and transition documentation, and other requirements, timely and in compliance with OARs and organizational standards and best practices
• Completes timely clinical documentation of services provided, including progress notes for qualifying encounters, reports, correspondence, and behavioral data to justify program billing claims, and to address the requirements of various agencies, including Office of Developmental Disabilities Services, Oregon Department of Humans Services, and BestCare Treatment Services, maintaining compliance with all applicable Oregon Administrative Rules and Oregon Revised Statutes
• Provides coordination and follow-up with social service agencies, medical providers, and other allied agencies and institutions to ensure continuity of care and an integrated service system
• Provides case management services to all eligible individuals, in accordance with OAR 411-415 in a variety of community settings, with consideration to client preference and prioritized in accordance with OAR 411-320-0040(2)
• Attends required case manager trainings, including completion of online core competency modules within the first 90 days of employment, and 20 hours per year of Department sponsored or other training in the areas of intellectual or developmental disabilities
• Facilitates or participates in annual assessments of needs for individuals with I/DD, including Children’s Needs Assessments (CNA), Adult Needs Assessments (ANA), Support Needs Assessment Profiles (SNAP), and/or Support Intensity Scales (SIS), or other assessments, as required, in order to determine service needs and funding
• Facilitates or participates in annual Oregon Needs Assessments (ONA) to determine support needs, risks, and Level of Care (LOC) approval for Medicaid funded services for each individual requesting or continuing waiver services
• Assures individual choice of case management, provider services, and service settings annually, as well as providing an annual notification of rights
• Coordinates service planning for individuals, including the completion of annual Individual Support Plans (ISP) for individuals requesting funded services, and Annual Plans (AP) for individuals receiving case management only services, including the authorization of provider services
• Assists clients in acquiring the home and community-based services and resources needed to achieve their goals and maintain independence in the community
• Makes referrals to independent and agency providers for funded services, and to community partners and other providers, such as medical or behavioral health providers, employment services providers and OVRS, as requested by the individual or guardian
• Works in close collaboration with families, community partners, residential providers, and other social service agencies
• Participates in entry and exit meetings, including the completion of transition planning and documentation to ensure successful transition for the individual
• Reviews provider progress notes, Personal Support Worker (PSW) time sheets, positive behavior support plans, and other documentation to assure the provision of funded services and payment of claims
• Attends IEPs and transition meetings for individuals, as required, and assists with transition planning for individuals transitioning to adult services
• Assures timely incident reporting by providers, families, and individuals, and documentation of serious events in the centralized reporting database. Completes required training in use of the Centralized Abuse Management (CAM) reporting system
• Reports abuse of individuals with intellectual or developmental disabilities, in order to ensure the provision of protective services and follow up, communicating with and assisting the protective services investigator, and coordinating with providers, law enforcement, the Department, and others, as required
• Makes referrals and assists individuals in obtaining Medicaid service and OHP eligibility, as needed
• Assists the Eligibility Specialist in coordinating the redetermination of eligibility for individuals, as required, and assists the Designated Referral Contact in coordinating residential placements for individuals, as needed
• Assures service quality, in compliance with applicable OARs, and of documentation maintained in electronic and file room files for each individual in the services coordinator’s caseload
• Acts independently in the community and promotes a positive image of Crook County, the Intellectual/Developmental Disabilities Program, and BestCare Treatment Services
• Serves as liaison between the agency and community or other County personnel; provide high level technical information and referral expertise and service relating to the program; make presentations to community groups and provide program training to staff, volunteers, etc.
• Performs other related duties as assigned.

Skills

Coordination

Communication

Assessment

Documentation

Education

Bachelor’s degree in behavioral or social sciences

Bachelor’s degree in any field + 1 year human services

Associate’s degree in behavioral/social sciences + 2 years human services

3+ years human services experience

Experience with I/DD population

Must have sobriety for 2+ years (addiction recovery)

Bachelor’s degree preferred

Bilingual English/Spanish a plus

Job description

BestCare Treatment Services, Inc. seeks an Intellectual/Developmental Disabilities (I/DD) Services Coordinator to coordinate services for individuals with I/DD under the I/DD Program Manager.

The role includes assessing needs, planning services, referrals, and authorization of funded services, working with participants, families, and guardians, and coordinating with local and state entities and providers. The incumbent will complete assessments, document care plans, ensure compliance with OARs