I/DD Care Manager Supervisor — Team Leader & Mentor

Prime Care Coordination; City of Olean (NY); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

25 days paid time off annually

10 paid holidays

Health, dental, and vision coverage

401(k) retirement plan

Tuition reimbursement

Employee referral bonuses

Wellness program (up to $250/yr)

Professional development opportunities

Job summary

Prime Care Coordination in Olean, NY, seeks a Care Manager Supervisor to lead a team serving individuals with I/DD. You will coach staff, coordinate care, and ensure high-quality, person-centered supports across field, remote, and office settings.

The role emphasizes leadership, regulatory excellence, and collaboration with families and professionals to meet service goals and outcomes.

Qualifications

• Experience supervising staff and leading teams in human services.
• Experience coordinating care plans and ensuring regulatory compliance.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Provide supervision and staff development, including hiring, scheduling, and evaluations.
• Review assessments and plans to meet regulatory requirements and standards.
• Ensure person-centered care aligns with NYS OPWDD outcomes.
• Provide crisis intervention and support to staff as needed.
• Manage caseload coverage and care coordination across service areas.
• Monitor Life Plan implementation and safeguarding health information.

Skills

Supervision

Coaching

Organizational skills

Communication

Problem solving

Person-centered care

Regulatory awareness

Education

Bachelor’s Degree + 2 years experience

RN license + 2 years experience

Master’s Degree + 1 year experience

Job description

Prime Care Coordination in Olean, NY, seeks a Care Manager Supervisor to lead a team serving individuals with I/DD. You will coach staff, coordinate care, and ensure high-quality, person-centered supports across field, remote, and office settings.

The role emphasizes leadership, regulatory excellence, and collaboration with families and professionals to meet service goals and outcomes.