Hyper Wellness Representative

Restore Hyper Wellness - RHWS022; Town of Woodbury (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Performance bonuses

Employee discounts

Flexible schedule

Opportunities for advancement

Casual dress code

Fun, wellness-focused work environment

Job summary

A leading wellness provider based in the United States is seeking enthusiastic Hyper Wellness Representatives. The role involves greeting clients and assisting them with wellness services while fostering a vibrant store culture. Ideal candidates should have customer service experience, be passionate about health, and ideally be pursuing a relevant degree. Join us in making wellness accessible and enjoyable for everyone!

Qualifications

• You need at least one year of customer service experience in a retail environment.
• Weekend availability is required.
• Strong communication and collaboration skills are essential.
• Willing to work on weekends.
• Pursuing or holding a degree in kinesiology, exercise science, or related field.

Responsibilities

• Greet clients and assist them with wellness services.
• Handle client bookings and manage phone inquiries.
• Educate clients about Restore services and procedures.
• Perform opening and closing duties and maintain a safe environment.
• Create an engaging store culture with team participation.
• Perform opening and closing procedures.
• Maintain a safe, clean, and secure environment for guests and staff.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s values and mission.
• Foster a fun, engaging store culture with team involvement.

Skills

Customer service experience

Communication skills

Collaboration

Passion for health and wellness

Weekend availability

Education

Degree in kinesiology, exercise science, personal training, or related field

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Benefits/Perks

• A competitive salary plus monthly bonuses
• 401-k + Match after 12 months
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Working weekends doesn’t bum you out
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field