Hyper Wellness Representative

Restore Hyper Wellness - RHWM045; California (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Training & development

Wellness resources

Competitive salary plus bonuses

Casual dress-code

Fun, wellness-focused work environment

Job summary

Restore Hyper Wellness is seeking a Wellness Representative to greet clients, assist with bookings, and educate customers on services and memberships. You will onboard new clients, process waivers, and maintain a welcoming store environment focused on wellness.

The role involves assisting over the phone, managing scheduling, and promoting a positive customer experience at our location. Weekend availability and a passion for health are valued.

Qualifications

• At least one year of customer service experience in a retail environment.
• Passion for health and wellness.
• Willing to work weekends.
• Strong communication and collaboration.
• Pursuing degree in kinesiology or related field.

Responsibilities

• Assist clients with wellness services and bookings.
• Handle phone inquiries and voicemail, manage bookings.
• Onboard new clients with waivers and profiles.
• Guide clients on services and memberships.
• Open and close store operations and maintain safety.
• Represent the brand and uphold Restore’s values.
• Foster a fun, engaging store culture.

Skills

Customer service

Communication

Teamwork

Education

Degree in kinesiology or related field

Tools

Point-of-Sale (POS) system

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Training & development
• Wellness resources

Benefits/Perks

• A competitive salary plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Working weekends doesn’t bum you out
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field