Hyper Wellness Representative

Restore Hyper Wellness; Hartford (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Casual dress-code

Free uniforms

Job summary

Restore Hyper Wellness is seeking a store representative in Hartford to greet clients, educate them on wellness services, and manage bookings. You will onboard new clients, conduct tours, and sell memberships, while maintaining a clean, safe store environment. A passion for health and wellness and weekend availability are required.

This is an in-person role with flexible scheduling. Join a casual, wellness-focused team that values customer care and a fun store culture.

Qualifications

• 1+ year of customer service experience in a retail environment.
• Weekend availability.
• Interest in health and wellness.

Responsibilities

• Greet clients and assist with Restore’s wellness services.
• Assist customers over the phone, return voicemails, and manage bookings.
• Onboard new clients and create profiles in the POS system.
• Conduct tours and sell service packages and memberships.
• Educate clients on services, benefits, and at-home care.
• Perform opening and closing procedures.
• Maintain a safe, clean environment for guests and employees.
• Represent the brand and embody Restore’s values.

Job description

• A competitive salary plus monthly bonus opportunity
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks

• A competitive salary plus monthly bonus opportunity
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Working weekends doesn’t bum you out