Hyper Wellness Representative

Restore Hyper Wellness - RHWS022; Cerritos (CA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Flexible schedule

Training & development

Competitive pay with bonuses

Descripción de la vacante

Restore Hyper Wellness is seeking a Wellness Representative to greet clients, educate them on services, and create a welcoming store culture. You’ll be the face of the location, delivering a high-quality customer experience while promoting memberships and service packages.

Candidates should be passionate about health and wellness, with at least one year in customer service in retail, willingness to work weekends, and strong communication and teamwork skills.

Formación

• Must be passionate about health and wellness.
• At least 1 year of customer service experience in a retail environment.
• Willingness to work on weekends and engage customers.
• Strong communication and collaboration skills.
• Pursuing or holding a degree in kinesiology, exercise science, personal training, or related field.

Responsabilidades

• Greet clients and assist with Restore's wellness services.
• Help clients over the phone, manage voicemails, and book/schedule/cancel appointments.
• Onboard new clients, complete waivers, and create profiles in POS system.
• Educate clients on services, benefits, and at-home care options.
• Maintain a safe, clean, and welcoming store environment.

Conocimientos

Health & wellness passion

Customer service experience

Weekend availability

Communication

Teamwork

Educación

Kinesiology / Exercise Science degree (or pursuing)

Descripción del empleo

Benefits:

• Employee discounts
• Flexible schedule
• Training & development

Benefits/Perks

• A competitive pay plus bonuses
• Flexible Schedules
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing! That's what we're all about at Restore, which means we're always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore's wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications

• You're passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don't have a retail vibe.
• Working weekends doesn't bum you out
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field