Hyper Wellness Concierge - Flexible Schedule & Growth

Restore Hyper Wellness; Sarasota (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Flexible schedule

Complementary services

Growth opportunities

Job summary

Restore Hyper Wellness is hiring a friendly Hyper Wellness Representative to be the first point of contact for guests in our Sarasota location. You will deliver excellent customer service, assist with bookings, waivers, and client profiles, and help guide clients through our range of wellness modalities.

You will contribute to a positive in-store experience, learn about all Restore services, and support store operations including opening/closing duties, merchandising, and outreach activities.

Qualifications

• Love for health and wellness.
• At least 1 year of customer service experience in a retail/service environment.
• Availability to work weekends.
• Holds or working towards a degree in kinesiology, exercise science, personal training or related field.
• Excellent communication skills.

Responsibilities

• Maintain a professional and courteous relationship with every client.
• Answer the phone and return voicemails.
• Booking, rescheduling and canceling appointments.
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS.
• Checking-in and retailing out customer sessions on our POS.
• Greeting customers and ushering them to their service of choice.
• Administering all non-medical and non-specialty services.
• Providing service tours, selling packages & memberships.
• Executing opening and closing duties.
• Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals.
• Educate clients on the all Restore modalities.
• When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Skills

Customer service

Communication

Retail experience

Education

Kinesiology / Exercise Science degree in progress

Job description

Restore Hyper Wellness is hiring a friendly Hyper Wellness Representative to be the first point of contact for guests in our Sarasota location. You will deliver excellent customer service, assist with bookings, waivers, and client profiles, and help guide clients through our range of wellness modalities.

You will contribute to a positive in-store experience, learn about all Restore services, and support store operations including opening/closing duties, merchandising, and outreach activities.