Hygiene Coordinator/Front Office

Straine; Modesto (CA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k) with company matching

Paid time off

Stable, team-oriented work environment

Job summary

Straine is seeking a Hygiene Coordinator / Front Office Team Member in Modesto, CA. This full-time position requires engaging with patients and managing the hygiene schedule efficiently.

With a focus on customer service and organization, the role includes responsibilities like appointment confirmations and verifying insurance information. Benefits include medical insurance, a 401(k) plan, and a supportive workplace environment.

Qualifications

• Minimum 2 years of dental front office or hygiene coordinator experience required.
• Experience verifying dental insurance and scheduling appointments.
• Strong communication and customer service skills.

Responsibilities

• Greet and check in patients in a professional manner.
• Answer incoming phone calls and assist patients.
• Confirm appointments and manage daily schedule adjustments.
• Maintain and fill the hygiene schedule for productivity.
• Verify dental insurance eligibility prior to appointments.

Skills

Communication skills

Customer service skills

Multitasking

Experience with dental insurance

Job description

Wayne T. Yee DDS – Modesto, CA

Full-Time | $20–$24 per hour + Benefits

Wayne T. Yee DDS is seeking a friendly, organized, and detail-oriented Hygiene Coordinator / Front Office Team Member to join our dental practice in Modesto, CA. This position plays a key role in creating a positive patient experience while ensuring the hygiene schedule remains full and running efficiently.

If you enjoy interacting with patients, staying organized, and being part of a supportive dental team, we would love to meet you.

Schedule

Full-Time, Monday – Friday, 8-hour shifts (40 hours per week).

Compensation & Benefits

• Hourly: $20 – $24 per hour (depending on experience)
• Medical Insurance
• Vision Insurance
• 401(k) with company matching
• Paid time off
• Stable, team-oriented work environment

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Answer incoming phone calls and assist patients with scheduling and questions
• Confirm appointments and manage daily schedule adjustments
• Maintain and fill the hygiene schedule to ensure productivity
• Verify dental insurance eligibility and benefits prior to appointments
• Enter new insurance information into the practice management system
• Review and enter copayments and eligible procedures for hygiene patients
• Process patient check-outs and collect payments
• Respond to patient text messages, voicemails, and online inquiries
• Make outbound calls for appointment confirmations and scheduling
• Maintain accurate and organized patient records

Qualifications

• Minimum 2 years of dental front office or hygiene coordinator experience required
• Experience verifying dental insurance and scheduling appointments
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Comfortable answering phones and interacting with patients throughout the day